Spanish Speaking Customer Support for Gaming & E-sports Department

🎮 Join the Gaming Revolution! Patrique Mercier Recruitment ES is excited to announce an opening for a Spanish Speaking Customer Support representative for our Gaming & E-sports Department! If you're passionate about gaming and fluent in Spanish, this is the perfect opportunity for you to combine your love for games with exceptional customer service.

In this dynamic role, you will assist Spanish-speaking customers with their inquiries related to gaming products and services, ensuring they have an engaging and enjoyable experience. Immerse yourself in the electrifying world of gaming while providing support to our enthusiastic community. If you’re ready to take on this exciting challenge, we want to hear from you!

Your Responsibilities

• Provide outstanding customer support to Spanish-speaking clients across various channels, including social media and live chat.
• Assist customers with inquiries related to gaming titles, e-sports events, and account issues.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to ensure high-quality service and enhance customer satisfaction.
• Stay updated on gaming trends and knowledge to provide informed support to our community.

Requirements

• Fluency in Spanish (written and spoken) is essential. Your nationality and native language should be clearly stated within your application.
• A passion for gaming and knowledge of e-sports is highly desirable.
• Prior experience in customer support is advantageous but not mandatory.
• Strong communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Ability to work in a fast-paced environment and manage multiple inquiries.
• Willingness to engage with the gaming community and foster a positive environment.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks