Spanish Speaking Customer Service for Public Transport Services Department

Join Patrique Mercier Recruitment ES as a Spanish Speaking Customer Service Representative for the Public Transport Services Department! In this vital role, you will assist Spanish-speaking customers with their inquiries regarding public transport services, providing essential information and support to ensure a smooth commuting experience. If you are passionate about helping the public and enjoy working in a dynamic environment, this opportunity is perfect for you. Be part of a team that makes a difference in the community by facilitating efficient public transport!

Your Responsibilities

• Provide high-quality customer service to Spanish-speaking clients through multiple communication channels.
• Address inquiries regarding schedules, routes, ticketing, and general transport information.
• Effectively resolve customer concerns and issues with patience and professionalism.
• Document customer interactions accurately to improve service delivery.
• Collaborate with team members to enhance the overall customer experience.
• Engage in training to stay informed about services and policies.

Requirements

• Your nationality and native language should be clearly stated within your application.
• Fluency in Spanish (both written and spoken) is essential.
• Strong commitment to customer service and assisting the public.
• Previous experience in customer service is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to tackle inquiries with a positive and professional approach.
• Interest in public transport services and community engagement.
• A drive to learn and contribute to a team-focused environment!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• . Above Average Greek Salary
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks