Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Spanish speakers to join the Customer Service team for our Online Travel & Tour Packages Department! If you have a passion for travel and love helping people, this is the ideal role for you. In this position, you will assist Spanish-speaking customers with their travel inquiries, providing them with the best options for online travel and tour packages. Your efforts will help create unforgettable travel experiences for customers around the world. Join us and embark on a rewarding career in the travel industry!
Your Responsibilities
- Deliver exceptional customer service to Spanish-speaking clients via phone, email, and chat regarding travel inquiries.
- Assist customers in selecting the best travel packages based on their preferences and needs.
- Efficiently resolve issues and inquiries with a focus on customer satisfaction.
- Maintain a friendly and professional demeanor throughout all interactions.
- Document customer interactions accurately for quality assurance and improvement.
- Collaborate with team members to meet service goals and enhance customer experiences.
- Participate in training to stay updated on travel trends and products.
Requirements
- Fluency in Spanish (both written and spoken) is essential. Your nationality and native language should be clearly stated within your application.
- A genuine passion for travel and customer service.
- Previous experience in customer service or the travel industry is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to troubleshoot and resolve customer inquiries efficiently.
- Strong attention to detail and organizational skills.
- Desire to learn and grow within the travel and tourism sector!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
