Spanish Speaking Customer Service for Online Shopping Platforms Department

Patrique Mercier Recruitment ES is excited to announce an opportunity for Spanish-speaking individuals to join our Customer Service team for an Online Shopping Platforms Department! If you are passionate about e-commerce and dedicated to providing outstanding customer support, this role is tailor-made for you. As a Spanish-speaking Customer Service Representative, you will assist customers with their inquiries and support their shopping experiences online. Help us create memorable customer interactions and join a forward-thinking company that values your contribution!

Your Responsibilities

• Deliver exceptional customer service to Spanish-speaking clients via various channels including phone, email, and chat.
• Resolve customer inquiries, issues, and complaints efficiently and professionally.
• Maintain a friendly demeanor and ensure excellent communication throughout.
• Document all customer interactions accurately for ongoing service improvement.
• Collaborate with your team to achieve performance objectives and share insights.
• Participate in training programs to enhance your product knowledge and customer service skills.

Requirements

• Your nationality and native language should be clearly stated within your application.
• Fluency in Spanish (both written and spoken) is essential.
• Strong passion for customer service and a desire to assist others.
• Experience in customer service is preferred, but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to handle inquiries and solve problems effectively.
• Strong attention to detail and organizational skills.
• A proactive approach and eagerness to learn and grow within a team!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• . Above Average Greek Salary
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks