Patrique Mercier Recruitment ES is thrilled to announce an opening for a Spanish Speaking Customer Service Representative in our Online Retail Department! If you are a dedicated individual who loves assisting others and has a passion for online shopping, this role is perfect for you. In this position, you will communicate with Spanish-speaking customers, helping them navigate their inquiries and ensuring a smooth shopping experience. Be a part of a vibrant team that values excellent customer service and is eager to provide support in the ever-evolving world of online retail!
Your Responsibilities
- Deliver exceptional customer service to Spanish-speaking clients through various communication channels.
- Address customer inquiries, provide product information, and resolve issues promptly.
- Maintain a friendly and empathetic demeanor in all customer interactions.
- Document all customer interactions accurately for improved service.
- Collaborate with team members to meet targets and enhance customer satisfaction.
- Participate in training to keep up with product offerings and customer service best practices.
Requirements
- Fluency in Spanish (both written and spoken) is essential. Your nationality and native language should be clearly stated within your application.
- Strong commitment to providing excellent customer service.
- Previous experience in customer service is preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to manage inquiries and issues in a calm and professional manner.
- Self-motivated with the ability to work effectively both independently and as part of a team.
- A willingness to learn and grow in the fast-paced online retail environment!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
