Spanish Speaking Customer Service for Hotel Reservations & Hospitality Dept.

Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Spanish-speaking professionals to join the Hotel Reservations & Hospitality Department! If you are passionate about providing exceptional customer service in the hospitality sector and love helping guests create memorable experiences, this role is perfect for you. As a Customer Service Representative, you will assist Spanish-speaking clients with their hotel reservations, inquiries, and any special requests they may have. Join a dynamic team that puts customer satisfaction first and be a part of creating unforgettable stays for guests!

Your Responsibilities

• Deliver outstanding customer service to Spanish-speaking guests through various communication channels.
• Assist customers with hotel bookings, inquiries, and modifications to reservations.
• Ensure a friendly and professional demeanor in all interactions.
• Accurately document customer interactions and maintain records of reservations.
• Collaborate with team members to improve service delivery and meet goals.
• Stay updated on hotel policies, available services, and local attractions to provide accurate information to guests.

Requirements

• Fluency in Spanish (both written and spoken) is essential. Your nationality and native language should be clearly stated within your application.
• Strong passion for customer service and hospitality.
• Previous experience in customer service or hospitality is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to handle customer inquiries and issues in a positive and effective manner.
• Willingness to work in a dynamic and fast-paced environment.
• Desire to contribute to making each guest's experience memorable!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• . Above Average Greek Salary
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks