Spanish Speaking Customer Service for Hotel Reservations Department in Greece

Patrique Mercier Recruitment ES is delighted to offer an exciting opportunity for Spanish-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you have a passion for travel and hospitality, and excel in providing excellent customer support, this role is tailor-made for you. You will assist Spanish-speaking customers with their hotel reservations and inquiries, ensuring they have a smooth and enjoyable experience while planning their vacations. Join a dynamic team that values your skills and contributions!

Your Responsibilities

• Deliver exceptional customer service to Spanish-speaking clients through various communication channels, including phone, email, and live chat.
• Assist customers with hotel reservations, inquiries, and any issues they may encounter during the booking process.
• Maintain a friendly, professional demeanor and provide accurate information to enhance the customer experience.
• Document customer interactions clearly to aid in service improvement and follow-up.
• Collaborate with team members and hotel partners to ensure a seamless booking experience.
• Participate in training to stay updated on hospitality trends and customer service best practices.

Requirements

• Fluency in Spanish (both written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
• A strong commitment to delivering outstanding customer service.
• Previous experience in customer service or hospitality is a plus, but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Proactive attitude and strong problem-solving abilities.
• Willingness to learn and thrive in a supportive and vibrant work environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...