Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Spanish speakers to join a leading company as Customer Service Representatives for the Home Improvement & DIY Tools Department! If you have a passion for home improvement and a desire to help customers find the right tools for their projects, this is the perfect role for you. In this position, you will assist Spanish-speaking customers with their inquiries, provide guidance on products, and ensure a smooth shopping experience. Join a dedicated team that values customer satisfaction and be part of an industry that empowers people to enhance their homes!
Your Responsibilities
- Deliver exceptional customer support to Spanish-speaking clients via phone, email, and chat.
- Assist customers with inquiries about home improvement and DIY tools.
- Resolve issues efficiently while providing a positive experience.
- Maintain professionalism and a friendly demeanor in all customer interactions.
- Document customer conversations accurately to support service improvement.
- Collaborate with team members to understand customer needs and enhance service delivery.
Requirements
- Fluency in Spanish (both written and spoken) is essential.
- Strong interest in home improvement and DIY tools.
- Experience in customer service is an advantage but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to problem-solve effectively and maintain a customer-first approach.
- Willingness to learn about products and services in the home improvement sector.
- Desire to work in a dynamic team environment focused on customer satisfaction!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
