Spanish Speaking Consultant for Online Ticketing & Event Services Department

🌟 Exciting Opportunity: Spanish Speaking Consultant for Online Ticketing & Event Services!

Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Spanish Speaking Consultant to join our Online Ticketing & Event Services Department. This position is ideal for individuals who have a passion for the events industry and excel in delivering top-notch customer service.

As a Consultant in this department, you will engage with Spanish-speaking clients to provide them with comprehensive support for their ticketing and event services inquiries. Your expertise will be essential in guiding customers through our online platforms, ensuring they enjoy a seamless booking experience for their events. If you thrive in a vibrant environment and love helping others, we would love to have you on our team!

Your Responsibilities

• Assist Spanish-speaking clients with inquiries related to online ticketing and event services.
• Guide clients through the ticket purchasing process and provide personalized recommendations based on their needs.
• Troubleshoot and resolve client issues efficiently, ensuring a positive experience.
• Collaborate with event organizers to ensure accurate and relevant event information is available to clients.
• Monitor ticketing trends and provide feedback for service improvement.
• Maintain detailed records of customer interactions and service requests in our CRM system.

Requirements

• Fluency in Spanish (spoken and written) is required; proficiency in English is a plus. Please include your nationality and native language in your application.
• Experience in customer service, sales, or the events industry is preferred.
• Strong communication skills with a focus on delivering excellent customer satisfaction.
• Ability to analyze customer needs and provide effective solutions.
• Familiarity with online ticketing and event management platforms is advantageous.
• A collaborative attitude and the ability to work well within a team environment.
• Willingness to embrace new challenges and a genuine interest in the events industry.

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks