Spanish/ French IT support Agents in Katowice,Lublin or Opole

Imagine that your friend works for a big pharmaceutical company. In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take a phone and call IT Support Line.

Your job would be to answer such phone calls and solve this kind of issues. We will equip you with all necessary tools and knowledge so you will be able to help those end users like your friend.

You will troubleshoot over phone, chat or e-mail. In case you won’t be able to handle it on your own, you will have a team of colleagues to always back you up.

What do you need to start?
fluent knowledge of Spanish or French (min. B2) and very good English (min. B2)
willingness to take first steps in IT  
can-do-it and problem-solving attitude  
the ability to talk to anyone and cooperate with a team 
readiness to work in shifts 24/7

 It's not essential, but we appreciate if you also have:

basic IT skills (Microsoft products, internet, hardware devices etc.) or a technically oriented mind  

What do you need to start?
fluent knowledge of Spanish (min. C1) and very good English (min. B2)
willingness to take first steps in IT  
can-do-it and problem-solving attitude  
the ability to talk to anyone and cooperate with a team 
readiness to work in shifts 24/7

 It's not essential, but we appreciate if you also have:

basic IT skills (Microsoft products, internet, hardware devices etc.) or a technically oriented mind  

Benefits:

• We don't have a rigid dress code, but what we do have are awesome communities and world– changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other!
• Private medical care which can be extended by a package of dental services purchased on preferential terms. 
• Private life insurance which can be extended by oncology package purchased on preferential terms.
• Referral bonuses for recommending your friends.
• Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more).
• Offices in great locations, car leasing program, carpooling options and bicycle parking.