Solutions Engineer (Remote, USA)

(Remote - USA)

Nango (YC W23) is a developer infrastructure company and the leading provider of API access for agents and apps. It enables AI applications to connect to the real world through integrations.

More than 200 paying customers rely on Nango today, including Replit, Linux, and Vapi. We are a YC-backed, multi-million ARR company with a team of 10 from AWS, Snyk, Netlify, Uber, Samsara, and more.

We are hiring a Solutions Engineer to work directly with our most important customers and prospects. This is a highly technical, high-impact, and customer-facing role at the center of engineering, product, and business.

What You’ll Do

• Work hands-on with customers to design, implement, and debug complex integrations using Nango.

• Build production-grade integrations, proof of concepts, and advanced examples in TypeScript and Node.js.

• Support customers with their most complex technical use cases through calls, pairing sessions, and async support.

• Create reusable templates, reference implementations, and integration patterns, often leveraging AI to scale impact.

• Define best practices and guidelines for building high-quality integrations on Nango.

• Answer advanced support requests and help unblock customers quickly and effectively.

• Collaborate closely with product to surface gaps, improvements, and new opportunities in the platform.

• Partner with the business team to understand customer health, unblock deals, and improve positioning.

• Engage with the open-source community when advanced integration topics or use cases arise.

• Act as a technical bridge between customers, support, product, and engineering.

• Based in the USA.

Who You Are

• 5+ years of full-stack engineering experience, with strong hands-on coding skills.

• Very comfortable with Node.js, TypeScript, and modern backend stacks.

• Strong customer-facing instincts. You enjoy teaching, pairing, explaining, and solving problems live.

• Native-level English communication, with strong written and verbal clarity.

• Pragmatic, positive, and low ego. You step in, unblock others, and move things forward.

• Able to multitask, prioritize, and operate effectively in a fast-moving environment.

• Startup-ready. Autonomous, ownership-driven, and comfortable with ambiguity.

• Based in the USA.

• Bonus: Experience in designing, implementing, and maintaining integrations.

• Bonus: Experience in a developer tool company.

This is a strategic, front-facing role with impact across product, engineering, and go-to-market. It is a great fit for someone who enjoys both deep technical work and close customer collaboration, and who wants broad exposure to how a developer infrastructure company is built and scaled.

If you love solving hard integration problems, working directly with developers, and shaping how customers succeed with a product, we’d love to hear from you.