About Us
MetaRouter is an advanced real-time data processing platform that specializes in managing dedicated, private environments for clients and allowing our platform to operate off of received data quickly, efficiently, and securely.
We endeavor to make it simple for every organization to collect data in a 1st-Party context and carefully and compliantly route it to 3rd-Party tools or partners. By eliminating the use of 3rd-party tags and moving digital advertising and marketing server-side, our clients not only keep customer data more private and secure but also see a dramatic increase in website performance, which leads to improved SEO, better return on advertising, and increased revenue.
As a Principal Solutions Engineer you will need to develop in-depth knowledge of the MetaRouter platform. You will support our clients and partners by tackling complex use cases and with solutions that work. You will work closely with our Product and Vendor Integration team to identify new use cases, solutions, and platform capabilities. You will work closely with our Sales, Sales Engineering, Customer Success Management, Professional Services, Support and MetaRouter Partners. You will be responsible for onboarding, implementing, managing technical escalations, and expanding adoption with our potential customers.
Core Responsibilities
- The ability to absorb business requirements and build out detailed Solution Briefs that detail the necessary steps, resources, and timelines to achieve the desired solution.
- Ability to identify and understand different analytics, advertising, and marketing concepts and ecosystems.
- Knowledge of user behavior tracking and advertising retargeting concepts with the ability to process information required to ensure proper user attribution on customer websites.
- Strong knowledge of creating and maintaining connections to external data systems such as 3rd-party APIs, data lakes, data warehouses.
- Knowledge of data storage and identity for native mobile or web applications: cookies, local storage, IDFA, etc.
- Experience directing individuals in an agile environment towards a common goal, breaking apart complex deliverables to be acted upon by multiple individuals, and expanding the capabilities of the analysts that report to you.
- When not tasked with projects directly, able to be proactive in improving the process and capabilities of the MetaRouter implementation process to proactively expand our capabilities and leave our offering in a better place.
- To articulate goals and project requirements to both internal and external stakeholders, updating ticketing information to allow for the asynchronous update of all.
- Must enjoy documenting and teaching solutions.
Qualifications and Experience
- 7+ years of relevant experience in marketing implementation, technical support, solution architecture, and/or customer success roles.
- 5+ years of experience implementing data insights with front-end or mobile app development that require coordination and enrichment of data to authenticated HTTP APIs.
- 7+ years required experience in the retail media market with familiarity with onsite and offsite ad servers, DSPs, audiences, measurement and other core capabilities
- Required knowledge of Browser Technologies and Techniques (Cookies, Query Parameters, etc.), Modern Authentication Mechanisms, and HTTP APIs.
- Ability to read and write snippets of functional Javascript, Lua, JSON, and YAML.
- Experience with Tag Management platforms such as Tealium, GTM, Segment, etc.
- Experience with Digital Advertising platforms such as Google Marketing, Facebook, etc.
- Understanding the benefits and best practices of modern digital analytics and specialized digital marketing platforms.
- Proficient in authoring, editing and presenting technical documents.
Evaluation Metrics
Your effectiveness will be measured against the following categories in priority order:
- Time-to-delivery and Accuracy of Project Deliverables
- Accuracy of Project Scope
- High Client Sentiment/Happiness
- Low Utilization of external departmental resources
