Solutions Engineer, Live Chat

Sacramento , United States

AI overview

Leverage your engineering expertise to support sales by uncovering business needs and proposing innovative manufacturing solutions, while contributing to marketing as an industry thought leader.

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is shaking up the custom manufacturing industry with proprietary instant quoting technology and a nationwide manufacturing network, creating an on-demand service within the $60 billion custom parts industry. The Solutions Engineer serves as a trusted advisor to prospects and customers, leveraging technical expertise and business acumen to propose relevant solutions. This role works in tandem with the Sales team to sell manufacturing processes across business units and markets in North America, anticipating and overcoming technical objections to accelerate sales opportunities.

Responsibilities:

  • Support the Sales team by conducting discovery meetings to uncover business and technical requirements that map to Xometry solutions.
  • Answer customer technical questions related to DFx (Design for Manufacturability, Assembly, Cost Reduction, etc.) and Xometry’s manufacturing capabilities.
  • Consult with prospects and customers to identify appropriate applications of Xometry technology and define business cases and solutions.
  • Demonstrate Xometry's capabilities, including the software quoting platform.
  • Support internal product, sales, and engineering teams by providing feedback and content for marketing collateral through case studies.
  • Contribute to marketing efforts by serving as an industry thought leader at events and webinars.

Qualifications:

  • Engineering degree (mechanical preferred) or a related technical degree.
  • 3 to 5+ years of experience in an engineering or technical field.
  • Mechanically intuitive and knowledgeable about a range of manufacturing processes, ideally across multiple industries.
  • Demonstrated expertise in some of the following areas: Manufacturing, new product development, materials, CNC Machining, Additive Manufacturing, Injection Molding, and more.
  • Experience with CAD software.
  • Comfortable in deep technical discussions with engineers as well as presenting to varied audiences, including executives.
  • Experienced at preparing technical solutions for business proposals.
  • Driven and self-motivated with the ability to manage several long-term projects with minimal oversight.
  • Strong interpersonal, project management, and presentation skills.
  • Excellent written and verbal communication skills, including mastery of English.
  • Willingness to travel up to 25%.

#LI-Remote

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Driven by Artificial Intelligence, Xometry [pronounced with a /z/ ] is empowering our customers to build parts that are critical components in next-generation industries from spacecraft and electric vehicles to medical devices and robotics. Our digital marketplace and suite of cloud-based solutions are enabling the long tail of the internet to finally reach the thousands of small- and medium-sized manufacturers in the United States and around the world. Xometry is a two sided, AI enabled marketplace connecting businesses with optimal manufacturing solutions. Customers ranging from startups to Fortune 100 companies can simply go to Xometry.com, upload a 3D CAD file of a part they need manufactured and receive an instant-quote with the cost and time to make and ship the part. Orders can be checked out right then and there in less than 10 minutes without having to interface with any manufacturer. This technology is unprecedented in an industry where, traditionally, you would reach out and request quotes from several manufacturers taking days if not weeks to get your parts ordered.   Here at Xometry, we are a leading company in On Demand Manufacturing. We are in a hyper-growth phase, with a manufacturing platform that is loved and used by customers around the world.  If you're dedicated and ambitious, Xometry is an excellent place to grow your career.

View all jobs
Get hired quicker

Be the first to apply. Receive an email whenever similar jobs are posted.

Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Solutions Engineer Q&A's
Report this job
Apply for this job