Solutions Engineer (Integrated Systems) | $90K-$100K + Benefits | Industry Leading Integrated Solutions Provider

We are seeking a highly knowledgeable and articulate Solutions Engineer to act as a subject matter expert and technical advisor across the full customer lifecycle. This expert-level role supports both pre-sales and post-sales activities, offering in-depth technical guidance on our client’s core offerings, including structured cabling, access control, and network infrastructure solutions.

The Solutions Engineer plays a critical role in translating customer needs into customized, practical, and scalable solutions—supporting the sales team during the deal cycle, and ensuring smooth transitions through implementation and support.

Responsibilities

• Partner with account executives to assess client needs and design tailored solutions aligned with the client’s service capabilities.
• Participate in discovery meetings, site assessments, and technical presentations to prospective clients.
• Create technical documentation, solution diagrams, and detailed scopes of work for proposals.
• Provide product and service expertise to support RFPs, quotes, and competitive differentiators.
• Serve as a technical liaison during onboarding and deployment, ensuring successful project implementation.
• Collaborate with operations and field engineering teams to align client expectations with delivery.
• Troubleshoot complex issues, offer escalation support, and provide long-term technical guidance to clients.
• Gather feedback from customers to inform continuous improvement of solutions and services.

• 3+ years of experience in a technical solutions, systems engineering, or network infrastructure consulting role.
• Deep expertise in structured cabling, access control systems, and network infrastructure design and deployment.
• Strong understanding of IP-based systems, including surveillance, access, and communications technologies.
• Proven experience in client-facing roles, delivering presentations, proposals, and project plans.
• Ability to translate complex technical concepts into accessible language for non-technical stakeholders.
• Excellent written and verbal communication, organizational, and problem-solving skills.
• Experience with project scoping, technical drawings, and collaboration with engineering teams.

About SaaS Talent

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Reach out to us at www.saas-talent.com to learn more about how we can help you.

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