Solutions Engineer (Hong Kong)

TLDR

Solve challenges for top-tier clients in web data gathering while collaborating with industry professionals and utilizing extensive learning resources.

Oxylabs is a market-leading proxy and web scraping solution provider driven by a mission to build a highly reliable, scalable, and low-cost cloud infrastructure platform for public web data gathering. We’re a team of 500+ professionals who develop cutting-edge web data-gathering solutions for thousands of the world’s best-known businesses, including Fortune 500 companies. Our vision is to create a future where big data is accessible to all businesses of different sizes around the globe. What’s in store for you: You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing. Your day - to - day:
  • Understand Client Needs: Participate in prospective and existing client meetings to understand their data requirements and recommend solutions that fulfill their business use cases.
  • Technical Relationships: Own the technical relationship with our most strategic and largest prospective clients.
  • Design Workflows: Create and design the best workflows to integrate our solutions into clients' systems.
  • Solution Presentations: Lead requirements discovery, solution presentations, Proof of Concept builds, and various workshop formats with clients.
  • Engagement: Engage with technical and non-technical clients to demonstrate potential solutions effectively.
  • Scraping Knowledge: Utilize in-depth knowledge of web scraping, data structures, and anti-bot bypass techniques to support and guide clients.
  • Customer Onboarding: Provide thoughtful technical guidance to ensure customers quickly and successfully onboard with Oxylabs.
  • Sales Collaboration: Partner with the Sales and Account Management teams on engagements with prospective and existing customers to provide technical guidance and support.
  • Product Feedback: Curate structured product feedback to help Product and Engineering teams enhance and refine our offerings.
  • Sales Training: Educate the sales team on product details, upcoming releases, competitive analysis, and insights into typical customer environments and third-party applications.
  • Your skills & experience:
  • Strong networking foundation: TCP/IP, DNS, HTTP/HTTPS, TLS/MTLS, proxies (HTTP/SOCKS), load balancing, NAT/VPN;
  • Strong data background: APIs, data pipelines, quality/validation, normalization, monitoring for data flows;
  • Familiar with digital-native architectures: APIs, microservices, event-driven patterns; hands-on debugging across layers;
  • Cloud basics: practical experience with at least one global cloud (AWS/Azure/GCP) and one China cloud (Alibaba/Tencent/Huawei/ Byteplus);
  • PoC design and delivery: scoping, instrumentation, measurable outcomes, clear handover;
  • Proven experience operating within China’s internet environment and Great Firewall constraints.

  • We hope that you:
  • Have exceptional presentation, communication, and meeting facilitation skills in both English and Mandarin Chinese;
  • Are eligible (and willing) to travel to Europe, Mainland China and the APAC region;
  • Have proven track record of collaborating with technical personas such as product owners, software engineers, and chief technology officers.
  • We offer:
  • Vacation days as per the Labour Code, plus additional sick leave and special occasion days.
  • Learning & development: online courses and trainings.
  • Mental health apps.
  • Workation.
  • Full remote environment.
  • Company-sponsored tech.
  • Salary:
  • Gross salary: from 75000 HKD/month. Keep in mind that we are open to discuss a different salary based on your skills and competences.
  • Benefits

    Learning Budget

    Learning & development: online courses and trainings.

    Company-sponsored tech

    Paid Time Off

    Vacation days as per the Labour Code, plus additional sick leave and special occasion days.

    Remote-Friendly

    Full remote environment.

    Oxylabs.io creates advanced web data gathering solutions, specializing in proxy and web data scraping technologies. Our products serve thousands of renowned businesses, including Fortune 500 companies, helping them harness the power of data in a dynamic and competitive landscape.

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    Salary
    HK$75,000 per month
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