Solutions Engineer

AI overview

Drive customer success by providing tailored cybersecurity solutions, collaborating with cross-functional teams, and demonstrating the business value of products to enterprise clients.

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

Through consultative engagement, we identify our Customers’ challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs. As trusted technical advisors, we work closely with our Customers to help them achieve their target outcomes and realize the full value of BeyondTrust solutions.

What You’ll Do

  • Exhibit Strong Communication Skills: You will influence decisions through effective presentations, demos, and workshops, showcasing your strong communication skills.
  • Understand the Customer’s Journey: You will guide customers through their buying journey aligned to their strategic priorities, recommending solutions that meet their critical business outcomes.
  • Prove Business Value: You will demonstrate the business value of BeyondTrust solutions in solving the customer’s business problems and driving their target outcomes during POCs.
  • Drive Expansion and Adoption: Develop technical relationships and create BeyondTrust champions with existing customers through Quarterly Technical Reviews.
  • Partner with Cross-Functional Teams: You will collaborate with teams such as Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering to ensure success throughout the customer journey.
  • Maintain Technology Expertise: You will establish and maintain a deep understanding of the BeyondTrust portfolio, the partner ecosystem, and the competitive landscape.
  • Industry Awareness: Stay current with industry trends, emerging technologies, and security threats. Continuously expand knowledge to provide thought leadership.

What You’ll Bring

  • Experience: 2+ years of experience as a Pre-Sales Engineer in an Identity Security related field
  • Technical Expertise: Understanding concepts and technologies in Identity, IT operations, security and cloud platforms.
  • Customer Engagement: Proven experience with aligning capabilities to meet customers desired outcomes in large Enterprise companies.
  • Communication Skills: The ability to effectively convey complex technical concepts to diverse audiences.
  • Collaboration: Build strong relationships with geographically disperse colleagues and customers.
  • Travel: Ability to travel as needed, with domestic and international travel required.

Nice To Have

  • Knowledge of PAM: Experience with BeyondTrust products or similar security solutions.
  • Education: Bachelor’s degree in computer science (Information Systems) or related field

Who You Are

  • Customer Satisfaction: Maintain high levels of customer satisfaction by delivering comprehensive and tailored solutions that meet client needs, evidenced by positive feedback and repeat business.
  • Product Demonstration Excellence: Conduct compelling product demonstrations that clearly communicate the value proposition and differentiators of our solutions, resulting in a high conversion rate of demos to sales.
  • Collaboration and Team Contribution: Collaborate effectively with the sales, marketing, and product teams to ensure a cohesive and integrated approach to meeting sales and customer objectives.

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com

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BeyondTrust is a global cyber security company specializing in identity and access security solutions, trusted by over 4,000 customers worldwide.

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