Solutions Consultant

TLDR

As a Solution Consultant I, you will learn to demo software and identify business pains under the guidance of an SC Manager/Team Lead while contributing to customer success.

TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.

About TCP (TimeClock Plus):

For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.  

As a Solution Consultant I, you will:

  • Operate under the tight direction of an SC (Solution Consultant) Manager/Team Lead to learn the basics of being a Solution Consultant, setting priorities and goals while learning and growing technically
  • Grow capabilities to strengthen independence demoing software and being able to identify business pains of prospects.
  • Under close guidance of an SC Manager/Team Lead, support demos/deal of minimal complexity
  • Demonstrate an ability to understand business pains of prospects and develop a demo plan while also paired with an SC Manager/Team Lead
  • Starts as a novice, gradually becoming a growing individual contributor within the team

Requirements

  • Experience in a Solutions Consulting/Sales Engineer customer-facing role, preferably in SaaS
  • A passion for technology and a curiosity to understand the marketing and communications technology landscape and technical integrations
  • Strong verbal and written communication skills and ability to lead value-focused product demonstrations and handle customer questions and objections
  • A problem-solver mentality with the ability to address matters proactively, produce creative solutions, implement feedback, and plan for future
  • Cross-departmental collaboration skills and are a team player who steps up when others need help
  • Experience with technical integrations
  • A bachelor’s degree from a four-year accredited college/university
  • Experience selling, implementing, integrating, or using any of the many TCP software offerings
  • Familiarity with workforce management tools

Physical Requirements: 

    • Prolonged periods sitting at a desk and working on a computer. 
    • Must be able to lift up to 15 pounds at times. 
    • Travel up to 25%. 

Benefits

  • Competitive salary  
  • 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays  
  • 8 hours to volunteer and impact the community  
  • Comprehensive benefits (Health/Dental/Vision/ 401K)  
  • Employee Choice Pre-Tax Benefit 

TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees 

Benefits

Health Insurance

Comprehensive benefits (Health/Dental/Vision/ 401K)

Volunteer hours

8 hours to volunteer and impact the community

Paid Time Off

20 Days of PTO (Paid Time Off) and 13 days of companywide holidays

TCP Software builds comprehensive workforce management solutions, specializing in automated timekeeping, employee scheduling, and leave management. Our services cater to organizations of all sizes, empowering them to enhance operational efficiency and engage their workforce effectively.

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