Solutions Consultant - SaaS Workforce Management
TLDR
As a Solutions Consultant, you'll design strategic solutions and deliver compelling presentations that showcase the value of our SaaS platform to clients, guiding them to operational excellence.
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Serve as the bridge between the technical and business teams, helping customers understand how our platform integrates with their systems and processes.
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Partner with Account Executives throughout the full sales cycle, from discovery and qualification to product demonstration and technical close.
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Uncover customer requirements through consultative discovery and align solutions to their pain points and objectives.
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Lead engaging, customized solution demonstrations that communicate our value proposition to both technical and business stakeholders.
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Translate complex workflows into Trackforce platform configurations, integrations, and implementation paths.
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Conduct solution validation initiatives to support enterprise buying decisions.
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Collaborate cross-functionally to influence product roadmap by surfacing market trends and customer feedback.
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Support RFP responses, technical documentation, and security review processes as needed.
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4+ years in a Sales, Technical Sales, Solutions Engineering, Pre-Sales, or Solution Consulting role in a SaaS or enterprise software environment. Specific experience with Tracktik and Guardtek is a plus.
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Ability to effectively present and communicate technical and business solutions to C-level, VP, and Director-level stakeholders.
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Deep understanding of discovery techniques and solution mapping across multiple personas.
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Strong problem-solving, storytelling, and solution design skills, with attention to detail.
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Ability to collaborate effectively in a fast-paced, customer-focused environment.
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English as the primary business language.
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Business proficiency in German
Benefits
Health Insurance
Private medical healthcare
Other Benefit
Recognition programs & wellbeing initiatives
Paid Time Off
Paid vacation & paid sick leave
Remote-Friendly
Hybrid work model
Trackforce Valiant + TrackTik develops a leading SaaS platform specifically designed for physical security workforce management. Our solution enables security companies and organizations to efficiently manage their guard forces, respond to incidents swiftly, and optimize operations while prioritizing safety and protection. With a global clientele spanning over 50 countries, we're reshaping how security operations are coordinated worldwide.