Trackforce Valiant + TrackTik
Trackforce Valiant + TrackTik

Solutions Consultant - SaaS Workforce Management

TLDR

As a Solutions Consultant, you'll design strategic solutions and deliver compelling presentations that showcase the value of our SaaS platform to clients, guiding them to operational excellence.

At Trackforce, we are transforming physical security operations that are managed around the world. As the leading SaaS platform for physical security workforce management, we provide security companies and organizations with a streamlined solution to manage their guard forces, respond faster, operate more efficiently, and reduce costs — all while staying focused on safety and protection. We support 4,600+ clients across more than 50 countries and are proud to be a growing team of 300+ professionals. With our headquarters in Dallas, Texas, and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across regions and time zones in a hybrid work environment that combines flexibility, connection, and meaningful impact. At Trackforce, we operate in both hybrid and remote models, offering flexibility to balance in‑office collaboration with WFH. This approach allows our teams to stay connected while maintaining autonomy and work‑life balance. We are highly focused on delivering value to our customers, and our recent merger has strengthened our position as the market leader in security workforce management software. Key Responsibilities:
  • Serve as the bridge between the technical and business teams, helping customers understand how our platform integrates with their systems and processes. 

  • Partner with Account Executives throughout the full sales cycle, from discovery and qualification to product demonstration and technical close. 

  • Uncover customer requirements through consultative discovery and align solutions to their pain points and objectives. 

  • Lead engaging, customized solution demonstrations that communicate our value proposition to both technical and business stakeholders. 

  • Translate complex workflows into Trackforce platform configurations, integrations, and implementation paths. 

  • Conduct solution validation initiatives to support enterprise buying decisions. 

  • Collaborate cross-functionally to influence product roadmap by surfacing market trends and customer feedback. 

  • Support RFP responses, technical documentation, and security review processes as needed. 

Required Qualifications
  • 4+ years in a Sales, Technical Sales, Solutions Engineering, Pre-Sales, or Solution Consulting role in a SaaS or enterprise software environment. Specific experience with Tracktik and Guardtek is a plus. 

  • Ability to effectively present and communicate technical and business solutions to C-level, VP, and Director-level stakeholders. 

  • Deep understanding of discovery techniques and solution mapping across multiple personas. 

  • Strong problem-solving, storytelling, and solution design skills, with attention to detail. 

  • Ability to collaborate effectively in a fast-paced, customer-focused environment. 

  • English as the primary business language. 

  • Business proficiency in German 

Benefits We Offer
·        Hybrid work model
·        Paid vacation & paid sick leave
·        Private medical healthcare
·        Group life insurance
·        Employee Capital Plans
·        MultiSport card
·        Lunch card
·        Reimbursement for glasses or contact lenses
·        Motivizer benefits platform
·        Free Calm Premium subscription
·        Employee referral bonus
·        Paid volunteer day
·        Recognition programs & wellbeing initiatives
 
#LI-Hybrid
 
At Trackforce, we are committed to providing an inclusive, respectful, and discrimination‑free workplace. We do not tolerate discrimination or harassment of any kind and make employment decisions based on qualifications, merit, and business needs. We proudly comply with local employment laws and are an equal opportunity employer in all locations where we operate.

Benefits

Health Insurance

Private medical healthcare

Other Benefit

Recognition programs & wellbeing initiatives

Paid Time Off

Paid vacation & paid sick leave

Remote-Friendly

Hybrid work model

Trackforce Valiant + TrackTik develops a leading SaaS platform specifically designed for physical security workforce management. Our solution enables security companies and organizations to efficiently manage their guard forces, respond to incidents swiftly, and optimize operations while prioritizing safety and protection. With a global clientele spanning over 50 countries, we're reshaping how security operations are coordinated worldwide.

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