Solutions Consultant - Insights

What We’re Looking For:

We’re hiring an Insights Analyst / Data Storyteller to use Meltwater’s Intelligence Suite and Partner Products to analyze media and social data and turn it into timely, newsworthy stories for newsjacking. This is not a demo or solutioning role.

You’ll collaborate closely with Marketing to shape angles and assets that can be pitched to media and activated in campaigns, with input from Sales to align stories to priority industries, accounts, and proof points that open commercial conversations.

Success looks like delivering sharp, defensible insights tied to cultural and industry moments (elections, major sports tournaments, music festivals, industry events) with clear methodology and fast turnaround.

What You'll Do:

Produce newsjacking-ready insights (core responsibility)

• Monitor and investigate emerging trends, spikes, and narrative shifts across media and social.
• Use Meltwater to build and refine queries/taxonomies and analyze signals such as volume, sentiment, share of voice, themes, entities, outlets, geography, and key journalists/creators.
• Translate findings into clear “so what” insights, implications, and recommended angles.

• Develop data-led storylines and hooks (what’s happening, why now, why it matters).
• Create marketing-ready outputs: insight briefs, one-pagers, pitch angles, chart callouts, talking points, and light POV decks.
• Collaborate with Marketing/Comms to shape narratives for earned media pitching and demand gen.

Build repeatable insight formats and improve quality over time

• Create reusable templates and playbooks for tentpole coverage and industry trend reports.
• Ensure data credibility: validate anomalies, document assumptions, and clearly communicate limitations.
• Maintain a library of proven story frameworks and relevant benchmarks (e.g., pre/post event shifts, brand vs. moment comparisons, narrative drivers).

Partner cross-functionally (without owning sales motions)

• Work closely with Demand Gen, Content/Comms, PR, and occasionally Sales to align insights to priority industries and target accounts.
• Support campaign timelines with fast-turnaround insights when moments break.

What Success Looks Like

• A steady pipeline of timely, pitchable, data-backed story ideas
• Outputs that are easy for Marketing/Comms to turn into media outreach and campaigns
• Clear methodology and repeatability—your insights are trusted because they’re defensible and consistent

• You will be or have the capability to become a Meltwater platform expert
• Knowledge and experience in the digital, marketing, social or PR space would be advantageous
• Must be fluent in English
• Proven ability to understand business problems, apply strong analytical skills and create an effective solution-based strategy
• Boolean and data structuring understanding would be advantageous
• Proven experience in data analysis + insight storytelling (marketing analytics, research, media intelligence, social listening, journalism/data storytelling, or similar).
• Ability to turn data into a credible narrative with a clear point of view.
• Demonstrated working cross functionally and/or collaboratively on multiple instances to achieve the best outcomes for the customer & Meltwater
• Experience of working in at least one major business domain area (Retail / Consumer Goods, Government, Communications / Media / Tech, Health / Life Sciences / Financial, Agency)

What We Offer:

• Enjoy flexible paid time off options for enhanced work-life balance.
• Comprehensive health insurance tailored for you. Employee assistance programs cover mental health, legal, financial, wellness, and behavior areas to ensure your overall well-being.
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional 
  
  

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, color, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.

About Us

At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.

Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way.

We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals.

So, in a nutshell, that's Meltwater. We love working here, and we think you will too

We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws