Solutions Consultant- Colombia

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, the fastest-growing global MarTech scale-up and the #1 AI-native Customer Experience and Marketing platform trusted by enterprise brands worldwide. Our story began with six desks and a vision to create a single platform to make industry-first CX technologies and emerging channels accessible to marketers worldwide. Today, with 1500+ teammates across 50+ nationalities, we continue to push the boundaries of what’s possible in CX. Our architecture brings together unified customer data, advanced journey orchestration, and comprehensive AI capabilities by seamlessly blending predictive, generative, and agentic AI into a single customer engagement platform that empowers teams to activate customer engagement across 12+ channels. We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on. Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, achieving $200M in CARR (Committed Annual Recurring Revenue). According to Gartner, we are the dominant leader in Multichannel Marketing. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves. From day one, Insider’s mission has not been only to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our corporate social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 27+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM. Behind all these achievements is an exceptionally talented, visionary team of overachievers across 27+ countries that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading. First things first: What is this role about? You’re probably expecting an eye-catching, mesmerizing job description that will sweep you off your feet, flavoured with the coolest startup jargons. After all, we’re a Sequoia-backed company, with an awarded woman CEO and a team across the globe that takes the word “diversity” very seriously. But that’s exactly why we think that nothing says more than the real experience. We’re underdogs who believe in the power of actions more than anything else. And as a customer-first company, we always walk the extra mile. Job Description:

Become an expert in Insider products

Make recommendations on supporting sales strategies, integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution, providing “best practice” advice to customers to optimize Insider effectiveness

Proactively monitor our partners’ activities, facilitate and provide on-time and around the clock insights and solutions to the partners

Provide exemplary pre-sales technical expertise through technical and product presentations, demonstrations, pilot implementations, and ongoing sales consultation

Lead account services strategy in generating and developing business growth opportunities, working collaboratively with product, partner success and sales teams across various product pillars to maximize business results with clients

Develop a deep understanding of both the customers and competitive landscape, enabling a business dialogue to be conducted with C-level contacts and their teams

Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts

Demonstrated excellent verbal and written communication skills

What we expect from you:

Bachelor’s Degree or higher (E.g. Marketing, Business, Psychology, Computer Science, Mathematics, Statistics, or other related field.)

Cherish one of our core ethoses: care. You’ll need to care for our partners and make sure they feel at home with our products and our assistance

Able to work under tight deadlines

Proven ability to learn quickly in a very fast-paced environment

Be a self-motivated and savvy tech bug, always in search for savvy solutions and ideas to improve our relationship with our clients

High energy, self-starter, be a visionary seller comfortable with ambiguity in entrepreneurial environments

Must be a team player - ability to interact with teammates and partners fairly, and respectfully proactive / results-driven / strong problem solving skills. Highly dependable, team player with high energy, positive attitude and with great organization and time management skills

Masterful in delivering software demonstrations, whether in-person, or via web presentation

Solid understanding of basic web concepts and digital marketing

Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories

Hold on! Life’s a two-way road! Here’s what you’ll enjoy while spending time with us (perks, anyone?)

We offer many hard and soft skills training to help you improve and challenge yourself. You’ll have access to Udemy’s business plan, where you can choose over 10,000 courses to satisfy your hunger for knowledge.

You’ll have space to share your skills and even deliver training and workshops if you wish. Sharing is caring!

Spotify account subscription, so you can cozy up in your headsets cocoon whenever you want.

You’ll have a chance to work in an international, diverse and inclusive environment.

You’ll be part of an industry that’s shaping the future of customer experiences. Still not sure? Just ask Google.

Occasional happy hours!