Kion is revolutionizing CloudOps and FinOps. We offer a unified approach, delivering multicloud, multi-org, and multi-account visibility and controls, empowering organizations to effectively manage their complex cloud environments from a single, centralized platform. At Kion, you’ll join a team that values collaboration, creativity, and building products that make a real impact for customers across industries.
We’re a fast-growing, Series A startup and we believe employees are our most precious resource. While we’re headquartered outside Baltimore, MD and Washington DC, we are committed to a 100% remote-first workforce. In addition, Kion offers excellent compensation and outstanding benefits!
If you're passionate about using your expert skills to bring transformational change to a customer’s cloud journey, you'd be a great addition to our team!
YOUR ROLE
The Solutions Architect is responsible for ensuring the successful installation, configuration, support, and technical integration of the Kion platform during evaluations and customer onboardings. This is a hands-on technical role focused on AWS, Azure, Google Cloud environments. Enabling smooth deployments, troubleshooting complex issues, and supporting secure, compliant installations, including those in air-gapped environments.
You’ll work closely with Solutions Engineers, Technical Account Managers, and Product/Engineering teams to deploy and validate customer environments, build custom workflows and demos, and ensure the technical success of every engagement.
Your mission, should you choose to accept it: Make Kion engagements effortless, reliable, and secure across customer environments.
Why this role matters: You’ll be the technical owner of getting Kion running in real customer environments - building the art of the possible and solving the hard infrastructure problems that stand between evaluation and adoption.
YOUR DAY-TO-DAY:
- Install and configure the Kion platform within AWS, Azure, and Google Cloud environments.
- Support both evaluation and production deployments and troubleshoot environment, network, and configuration issues during onboarding and evaluation.
- Assist in building and maintaining custom demos, proof-of-concepts, and automation workflows.
- Collaborate with Product and Engineering to surface customer feedback and recommend technical improvements.
- Contribute to documentation, process improvements, and internal knowledge bases for installations and troubleshooting.
- Partner with Solutions Engineers to validate technical success criteria and remove blockers during evaluations.
WHAT WE ARE EXPECTING FROM YOU (I.E., THE QUALIFICATIONS YOU MUST HAVE):
- 5–7 years of experience in technical delivery, systems integration, or cloud deployment roles.
- Strong understanding of AWS and Azure architectures, including IAM, policies, permissions, and resource configuration.
- Practical experience with networking concepts (VPCs, VPNs, routing, firewalls) and authentication frameworks (SAML, LDAP, Active Directory, RBAC).
- Familiarity with automation and scripting tools, such as Bash, Python, and PowerShell.
- Familiarity with Infrastructure as Code tools, such as CloudFormation, ARM Templates, Terraform and Helm.
- Familiarity with REST APIs or integrating enterprise systems and Linux command-line proficiency for troubleshooting and exposure to MySQL or similar relational databases.
- Proven ability to collaborate across Sales, Engineering, and Customer Success teams.
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Approachable confidence. Calm under pressure, thoughtful in approach, and trusted to represent Kion effectively with customers.
OUR WISH LIST (I.E., THE QUALIFICATIONS WE WOULD LIKE YOU TO HAVE):
- Hands-on consulting experience. Particularly in roles solving complex customer problems or designing creative technical solutions
WHAT SUCCESS LOOKS LIKE:
- Customer installations deploy smoothly with minimal engineering involvement
- Onboarding timelines shorten through reusable workflows and automation
- Evaluations convert at a higher rate because you help customers visualize “what’s possible” with Kion (custom workflows, demos, and technical guidance)
- Solutions Engineers and Technical Account Managers trust you as THE technical unblocker
WHAT WE WILL PROVIDE IN RETURN:
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Remote-first culture: Work anywhere in the U.S. with flexible hours.
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Inclusive environment: We value diverse perspectives and believe great ideas come from everywhere.
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Excellent compensation and high-quality benefits: including multiple medical plan options to fit your needs and budget, Unlimited PTO, and 3% of direct compensation contribution to your 401(k) (no match required).
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Growth opportunities: Build cutting-edge cloud solutions with room to explore new technologies and career paths.
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Mission-driven work: Help organizations simplify and secure their cloud operations at scale.
At Kion, we are focused on making people's lives in the cloud easier through innovative products built by passionate employees. If you want to help organizations spend less time managing and governing their cloud, and more time driving value in the cloud, you’ve come to the right place. Apply below and we’ll be in touch shortly!
