Solutions Architect

About KOMOJU

KOMOJU (by Degica) is the leading cross-border payment gateway for Japan. We power payments for companies like video game distribution platform Steam and the popular mobile app TikTok. Today we help thousands of merchants by providing them with the payment infrastructure they need through developer-friendly APIs and integrations with popular platforms such as Shopify and Wix; we help our merchants grow in all markets they are expanding.

About the Position

The Solutions Architect serves as the owner of technical decision-making and solution design within the Sales team, acting as a bridge between customer requirements and KOMOJU’s products.

With a primary focus on Technical Pre-Sales, the role also involves understanding customers’ technical backgrounds, constraints, and future plans beyond initial implementation, and works with cross-functional teams to define optimal solution approaches.

Rather than focusing on isolated technical explanations or one-off responses, this role requires sound judgment that considers the validity of requirements, technical feasibility, and medium- to long-term impact.

We welcome people who are constantly looking to improve both their technical acumen as well as ability to win clients on our solutions.

Key Responsibilities

• Partner with the Sales team to analyze and structure customer requirements from a technical perspective.
• Define and explain realistic solution approaches based on KOMOJU’s products, architecture, and technical constraints.
• Respond to RFPs, RFIs, and technical inquiries with accurate and consistent guidance.
• Clarify assumptions, constraints, and feasible options for ambiguous or incomplete requirements.
• Conduct technical demonstrations and proof-of-concepts as needed to enhance customer understanding and validate solution approaches
• Identify potential technical considerations that may arise beyond initial implementation and help organize follow-up discussions as needed.
• Share recurring customer feedback, technical themes, and decision context with internal stakeholders to drive improvements in product and sales processes.
  

Requirements

Qualifications

• Required Experience
• 5+ years of experience in roles such as Solutions Architect or Implementation Manager
• Experience providing technical support during pre-sales or solution evaluation phases for web services or SaaS products
• Technical Skills
• Solid understanding of API-based system integrations and data flows, with the ability to use SQL to inspect and validate data structures and states
• Ability to understand and explain system architecture and data flows at a conceptual level
• Ability to read code and understand execution flow and potential impact (use of AI tools is acceptable)
• Effective use of AI tools to accelerate technical problem-solving and improve work efficiency
• Soft Skills
• Strong communication skills to collaborate effectively with multiple stakeholders, including Sales, Engineers, and customers
• Strong judgment to balance customer needs with product strategy and technical constraints
• Problem-solving mindset and the ability to adapt to dynamic client environments
• Language Requirements
• Native-level Japanese and business-level English for technical discussions
  

Nice to Haves

• Experience in payments, financial services, or B2B SaaS domains
• Experience making technical judgments in situations with ambiguous requirements or constraints
• Experience explaining technical concepts and constraints to non-technical stakeholders
• Familiarity with CRM tools (Preferably Salesforce)and sales enablement platforms is a plus.

Benefits

• At Degica, we embrace remote work while also offering office space for those who prefer in-person collaboration
• 10 days regular vacation, additional 5 days summer and 5 days winter vacation
• Paid birthday holiday
• Budget for self-learning allowance, to ensure our employees’ skills remain current
• Language training for Japanese/ English
• Company membership of O'Reilly
• Twice a week office lunch