The Solutions Architect (SA) is a strategic partner to the Sales team, responsible for uncovering complex supply chain inefficiencies and designing tailored integration solutions. You will lead the technical discovery, build high-impact Proof of Concepts (POCs), and serve as the subject matter expert on how our platform integrates customer ecosystems and orchestrates B2B processes to drive resilience and scalability.

What You Will Be Doing

Function as the technical lead and trusted advisor through the sales cycle
Conduct discovery sessions directly with prospective and existing customers to gather business and technology requirements
Translate technical architecture into business outcomes for C-suite stakeholders (CTO, COO, VP of Supply Chain)
Demonstrate the value of Cleo solutions through presentations and demonstrations on-site and remote
Collaborate with Product Management to provide 'voice of the customer' feedback, influencing the product roadmap based on market trends and prospect requirements
Assess, scope, and complete proofs of concept (POCs) to demonstrate the value of Cleo’s solutions in a customer environment
Lead the technical response for RFI/RFPs, ensuring our unique value propositions are clearly articulated against competitor weaknesses

Your Qualifications

Bachelor’s degree in Computer Science, Computer Information Systems, or related, or equivalent relevant experience
5+ years in pre-sales or customer-facing technical roles such as support or services
Experience with cloud or on-premises integration software
Understanding of core Supply Chain processes such as Order-to-Cash, Procure-to-Pay, and Load Tender-to-Invoice
Knowledge of B2B integrations, including EDI, REST/SOAP APIs, and JSON/XML data structures

A few things we have to offer:

Compensation: $120,000 - $140,000 + Bonus potential
Great Healthcare + Dental + Vision
Flexible PTO
Culture of support, encouraging Life-Work balance
401k match
FSA and HSA options
Employee Assistance Program
Paid Parental Leave
Remote work environment
Representing a company with 4,000+ clients and a 99% retention rate
Accelerated title and salary growth potential
A fun and energetic work environment that makes you excited to go to work every day

We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at [email protected].

Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

Solutions Architect

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