Solutions Architect

The Opportunity

As a Solutions Architect, you will play a pivotal role within Brightflag’s Professional Services team, acting as the technical and functional owner of integrations between Brightflag and customer systems. You will lead customer-facing discovery, translate business and technical requirements into clear integration designs, and partner closely with implementation and engineering teams to deliver reliable, scalable API-based integrations.

In this role, you will design and document integration architectures—primarily with Accounts Payable and related financial systems—including data mappings, API interactions, validation rules, and test plans. You will guide each integration from design through testing and deployment, ensuring requirements are well-defined, risks are surfaced early, and outcomes meet both customer and platform standards.

Beyond individual projects, you will help define and continuously improve how Brightflag approaches integration work. This includes driving standardization, improving documentation and design practices, and identifying opportunities to increase efficiency and quality through automation and AI-assisted tooling. Success in this role requires strong communication and stakeholder-management skills, the ability to explain complex technical concepts in clear business terms, and a mindset focused on building better systems and processes—not just executing today’s playbook, but helping shape the next one.

What You Will Be Doing

• Engage directly with customers to lead discovery sessions, clarify integration requirements, and communicate technical concepts clearly to both technical and non-technical audiences.
• Architect and document scalable integration solutions connecting Brightflag to external systems (Accounts Payable, Document Management, Matter Management, and more).
• Translate business requirements into technical specifications, including data mappings, API definitions, authentication requirements, and workflow design.
• Partner with developers and product teams to ensure integrations are built using best practices and aligned to overall solution architecture.
• Drive project management for integration workstreams: maintaining timelines, coordinating stakeholders, facilitating testing cycles, and ensuring high-quality delivery.
• Support and guide customers through testing by preparing data sets, creating test plans, and validating integration functionality, performance, and reliability.
• Troubleshoot issues to quickly identify root causes and determine whether to resolve directly or escalate to engineering.
• Define, refine, and optimize Brightflag’s integration methodologies—including process documentation, templates, QA standards, and repeatable implementation patterns.
• Identify opportunities to streamline integration work using automation, AI tools, standardized components, and improved workflows.
• Develop lightweight scripts or transformations when needed to support integration scenarios (nice-to-have, not the core focus).

Skills & Experience

To be successful in the role, you need:

• Bachelor’s degree in Computer Science, Information Technology, Business Analysis, or equivalent practical experience
• 5+ years of experience designing and delivering API-based system integrations in a customer-facing environment
• Strong understanding of RESTful APIs, data formats (JSON, XML), integration patterns, and common authentication mechanisms; familiarity with SOAP is a plus
• Experience designing and documenting data mappings, validation rules, and integration requirements across multiple systems
• Experience integrating with Accounts Payable or financial systems (e.g., Oracle, NetSuite, Coupa, SAP)
• Familiarity with integration platforms or middleware concepts (e.g., MuleSoft, Dell Boomi, Apache Camel) and API testing or documentation tools (e.g., Postman, SoapUI, Swagger)
• Demonstrated excellence in customer-facing communication, with the ability to translate complex technical concepts into clear business language
• Proven ability to own and coordinate integration workstreams, including stakeholder alignment, timeline management, and delivery tracking
• Knowledge of project management methodologies or tools (e.g., Agile, Jira, Asana) is a plus
• A continuous improvement mindset, with experience refining processes, standardizing approaches, or improving delivery efficiency through automation or tooling
• Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex integration issues

The following are a bonus!

• Proficiency in Java, Python, or a similar programming language

Life @ Brightflag

We’re growing fast and so is the experience we can offer you:

• A huge opportunity to make a real impact, to shape what we do and where we are going
• The exposure and challenge you need to learn, grow and progress your career in a high growth environment
• Complex technical and business problems to solve and the trust and autonomy you need to go and solve them
• A sound, helpful team, in a friendly, values-driven and inclusive environment
• Compensation range of $110k to $150k (Geo Dependent)
• 15 days PTO
• 401(k) plan with company match
• Comprehensive health insurance, life insurance and long term illness/income protection.
• Fully flexible work location and work patterns so you can balance life at home with life at work - come to the office, work at home… or enjoy a blend of both at your discretion.  

We are a diverse and inclusive bunch of people. We welcome diverse perspectives and people who make every day count and strive for constant improvement. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. 

Location & Eligibility

This role offers a flexible work location across the Eastern Time Zone, US. Whether that be in the New York office, remote on the East coast, or a mix of office/remote work, you choose what works best for your lifestyle. 

Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship/ self sponsorship for this role. 

About Brightflag

Hi, we’re Brightflag, the AI-powered, enterprise legal management platform that helps corporate legal departments operate with greater clarity, efficiency, and control.

Powered by our patented AI, which was developed with over 100,000 hours of legal and engineering expertise, and supported by our best-in-class Customer Success teams, Brightflag enables in-house legal teams to streamline operations, manage matters and spend, and collaborate more effectively with outside counsel.

Today, Brightflag is trusted by leading global organizations and forms part of the Legal & Regulatory division of Wolters Kluwer, a global provider of professional information, software solutions, and services. You can learn more about Brightflag here.