Solution Sales Specialist (Managed Services)

TLDR

Drive revenue growth for Hybrid IT and Managed Services by closing solution-led opportunities and coordinating across teams while maintaining customer experience and deal governance.

We are partnering with a leading telecom client to hire a Solution Sales Specialist (Managed Services) to drive revenue growth for its Hybrid IT and Managed Services portfolio by identifying, qualifying, and closing solution-led opportunities across assigned accounts. The Solution Sales Specialist serves as the technical–commercial bridge between customers, internal teams, and vendor partners, shaping solutions that address customer outcomes while ensuring deal governance, pricing discipline, and predictable revenue delivery.

Responsibilities:

• Own end-to-end opportunity qualification, solution shaping, and pricing governance from lead to closure
• Drive managed services sales pipeline across network, cloud, and cybersecurity domains
• Maintain strong vendor and partner alignment
• Ensure forecast accuracy, documentation, and internal approval compliance
• Uphold customer experience across presales, proposal, and handover phases
• Engage customers to understand business objectives, challenges, and technical requirements
• Develop BoMs, commercials, and service scope with presales and vendors
• Coordinate with SalesOps, Finance, Legal, Bid Management, and Delivery teams
• Work with vendors to secure competitive pricing and deal protection
• Support contract reviews and structured handover to delivery teams
• Maintain disciplined pipeline management in Salesforce
• Identify upsell and cross-sell opportunities

Team Scope / Stakeholders:
• Individual Contributor
• Internal: Account Management, Presales, SalesOps, Finance, Legal, Delivery
• External: Vendors, Distributors, Partners, Enterprise Customers

Requirements:

• Diploma or Degree in IT or related discipline
• 3–5 years experience in solution sales or presales
• Exposure to enterprise networking and managed services

Cygnify develops innovative software solutions tailored for the telecommunications industry, focusing on infrastructure support and digital transformation. The company partners with leading telecom clients to enhance operations and offers specialized cybersecurity solutions, ensuring robust protection against cyber threats.

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