Solution Engineer, Strategic Growth

Location: This position is located at our Dublin, OH campus with hybrid flexibility or may work remotely anywhere in the United States of America.

Who we are 

Founded in 1999, Quantum Health is a privately-owned, independent healthcare navigation organization. As the company that invented healthcare navigation, Quantum Health continues to set the standard and in 2025 acquired leading healthcare technology company Embold Health. This further strengthens the AI and provider search capabilities to guide members to the right care. Together, the teams lead the industry in healthcare navigation, simplifying care journeys, improving outcomes and controlling rising costs for organizations of all sizes. This role supports the Embold Health division.

We’re committed to building diverse and inclusive teams across our so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

About the role

We operate at the forefront of the digital health revolution, providing an alternative health plan solution designed to fundamentally reshape how healthcare is consumed. Our product leverages sophisticated data analytics to guide members to high-quality, high-value care, leading to demonstrable improvements in clinical outcomes and significant reductions in total cost of care.

The Solution Engineer (SE) is a high-impact, technical sales professional responsible for driving revenue growth across our strategic channels: Health Plan Partnerships (Channel) and Direct Employer Sales. This role sits side-by-side with both sales teams, acting as the primary technical subject matter expert (SME) to assess prospect needs, technically validate our solution, and architect implementation strategies that align with the client’s ecosystem. The SE will be integral to communicating the disruptive technical and financial value of this platform.

This SE must be adept at simplifying complex healthcare data and technology concepts for diverse audiences, ranging from C-suite Payer IT executives to HR and Benefit leaders at mid-market and large employers.

What you’ll do (Essential Responsibilities)

Dual Sales Team Support

• Health Plan Partnerships (Channel Focus): Serve as the technical lead during due diligence with payer product, IT, security, and operations teams.
  • Articulate complex data integration and exchange strategies (e.g., API capabilities, claims data ingestion, eligibility feeds) required for fully insured product line integration.
  • Design and present the technical architecture for standing up our solution as a scalable offering for the payer's ASO book of business.
  • Address technical inquiries related to security, compliance (HIPAA, HITRUST), data governance, and scalability.
• Direct Employer Sales (Mid-Market & Large Employers): Conduct compelling, tailored product demonstrations and presentations for employer groups, benefit consultants, and brokers.
  • Translate technical features into tangible business benefits (ROI, clinical value) relevant to HR and Finance stakeholders.
  • Lead technical scoping sessions, ensuring clarity on implementation requirements, data exchange methods, and configuration options.
• Solution Design and Content Creation
  • Develop and customize technical proposals, Statements of Work (SOWs), and security questionnaires (e.g., vendor risk assessments).
  • Create and maintain a best-in-class demonstration environment that showcases the product’s capabilities for both payer and employer use cases.
  • Collaborate with the Product Management team to relay critical technical feedback and market requirements gathered during the sales process.
• Internal Enablement
  • Train and enable the Health Plan and Employer sales teams on new product features, competitor analysis, and effective technical positioning.
  • Act as the liaison between the sales organization and the implementation/engineering teams to ensure a seamless handoff post-sale.
• Success Metrics/KPIs
  • Pre-sales technical win rate.
  • Demo through proposal conversion.
  • Implementation scoping and accuracy.
  • Security questionnaire cycle timing.
• Other duties as assigned

What you’ll bring (Qualifications)

• Education: Bachelor’s degree in a technical field (e.g., Computer Science, Engineering) or related business degree.
• Experience: 5+ years of experience in a Solution Engineer, Sales Engineer, or Technical Consultant role, preferably within the healthcare technology or benefits space.
• Proven expertise in healthcare data standards, including a deep understanding of medical/pharmacy claims data (e.g., 837/835), eligibility files (834), and clinical data exchange methods.
• Demonstrated ability to present complex technical concepts clearly and persuasively to both technical and non-technical executive audiences.
• Strong understanding of the U.S. health insurance market, including the fundamental differences between fully insured and ASO (self-funded) models.
• Experience responding to large-scale RFPs, building customized ROI models, and managing technical proof-of-concept projects.
• Exceptional collaboration skills and proven success supporting multiple sales executives across diverse markets simultaneously.
• Executive Communication.
• Storytelling capabilities.
• Strong curiosity/problem solving.
• Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
• A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us.

Preferred Qualifications:

• Direct experience selling into or working with national and large regional Health Plans (e.g., IT/Operations/Product teams).
• Familiarity with modern API design, cloud security principles, and common enterprise risk management frameworks.

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