Solution Engineer - Salesforce

As a Solution Engineer, you are the technical architect of our customer operations engine. You will design and implement the "plumbing" that allows our business to scale, moving beyond simple workflows into the world of Agentic Operations.

Instead of just building a database, you are building a living system that thinks, reacts, and assists our teams in real-time. You will be responsible for delivering functioning, stable solutions that meet acceptance criteria within 2–6 week sprint horizons.

This is a role for a high-execution engineer who wants to define how AI is actually used in a business context. You aren't just maintaining a database; you are building a living system that thinks, reacts, and assists our teams in real-time. You will have authority over implementation details and be at the absolute forefront of the "Agentic Pivot" in 2026.

Key Responsibilities

1. Salesforce & SaaS Development (Core Focus)

• Declarative Excellence: Build complex logic using Salesforce Flows, custom objects, and validation rules, following a "clicks-before-code" philosophy.
• System Orchestration: Design the "Golden Path" of data between Salesforce, HubSpot, LeanData, and Workato and other internal applications.
• Integration Management: Manage the flow of product-usage data back into Salesforce via Hightouch to provide context for business teams.
• Technical Quality: Responsible for code/config quality, documentation, and maintaining a low defect rate.

2. AI & Agentic Implementation

• Agentforce Deployment: Design and configure Salesforce Agentforce agents to handle autonomous tasks (e.g., proactive customer health checks).
• LLM Integration: Build and maintain secure API integrations with Gemini (Google) to power smart summarization and sentiment analysis within the CRM.
• Prompt Engineering: Architect and optimize structured prompt templates and "instructions" for internal AI agents to ensure brand consistency.
• Security & Guardrails: Implement robust AI guardrails to ensure sensitive data is masked and never exposed to LLMs without proper permissions.

3. Squad Execution & Collaboration

• Automation: Build Workato "recipes" that trigger both traditional and AI-driven actions.
• Agile Delivery: Work within a cross-functional squad (5–7 people) to deliver outcomes, raising blockers early and adapting implementation details quickly.
• Innovation: Suggest technical improvements or reusable components to reduce repeated manual tasks.

• SaaS Mastery: 3+ years of experience configuring Salesforce (Admin/App Builder level) and HubSpot
• Middleware & Data: Experience with Workato (or Zapier) and Reverse ETL tools like Hightouch
• AI Competency: Familiarity with Salesforce Agentforce and LLM APIs (Gemini/GPT), specifically regarding prompt design and connectivity
• Routing Tools: Experience with routing management tools like LeanData
• Education: B.S. in Computer Science, MIS, or equivalent technical experience

• Hybrid in Warsaw (4 days per month in the office) / Remote in Poland
• Contract of Employment
• Salary range confirmed following technical interview stage
• Offer available only to candidates eligible to work and live in Poland

In return for your expertise, we offer:

• Support with all the necessary office and IT equipment
• Flexible working hours
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Referral bonus policy
• Learning and development 
• Sustainability events and community involvement
• Peer recognition program
• Employee-led resource groups
• Optional (fully covered or co-financed) health care and life insurance
• Multisport card
• Multikafeteria
• Lunch card
• Hybrid work organization
• Remote work from abroad policy
• Internet and Electricity bill allowance
• Additional day for community service when volunteering

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!

Don’t meet all criteria? Please apply anyway. We welcome diverse candidates and want to assess your skills and potential contribution to EcoVadis, regardless of your background.

Can the hiring process be adjusted to suit my needs? Yes. We want all candidates, including people with disabilities, people with long-term health conditions, and neurodiverse applicants, to feel confident demonstrating their potential. If you require adjustments, such as interview questions in advance, please inform the hiring team.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on characteristics such as color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. To reduce bias in hiring, applicants are encouraged to remove personal details such as photos, marital/parental status, religion, gender, postal code, university name/graduation date, past leave details, and nationality (instead, confirm eligibility to work in the job location).

Our recruitment processes do not include AI systems that make autonomous decisions impacting individuals’ rights without human oversight. Inputs and outputs of the system have been validated by humans and answers are based on algorithms that analyze previous data with which the system has been trained. We use SmartRecruiters as our applicant tracking system and to schedule interviews. Gemini is used to summarize notes from interviews and to refine job descriptions and social media messaging. AssessFirst is used to support talent assessment decisions.