Solution Engineer

Revinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate’s Direct Booking Platform helps capture, convert and retain guests with strategies and services that maximize direct booking revenue. This combination maximizes the lifetime value of each guest through personalized and targeted campaigns across the guest journey. Revinate Marketing has won 1st place for Hotel CRM & Email Marketing in the HotelTechAwards five years in a row! Revinate is proud to be a Great Place To Work Certified company! Check out what our employees say makes working here so great: Great Places To Work x Revinate This is a remote position, and candidates must reside within Romania. About Us Revinate is an innovative hospitality tech company that is revolutionizing how customers manage their operations and enhance the guest experience. Our solutions leverage advanced technology, data analytics, and automation to improve efficiency and drive customer happiness in the hospitality industry.   The Opportunity The Solution Engineer is the primary technical and product expert for Revinate’s salesforce. You will support the sales team by understanding complex customer business problems and requirements and articulate those into solutions. Leveraging deep technical expertise and comprehensive hospitality domain knowledge, you will take a consultative approach to architecting, validating, and presenting complex, custom platform solutions that align with critical client needs.. As a Solution Engineer, you will collaborate with Product Management and Product Marketing to deliver the right solution and high quality products to Revinate clients in easy-to-understand terms. You will be the bridge between the sales team and technical team during implementation to ensure a successful launch. This position will require travel to support business development activities such as conferences, tradeshows and client presentations. Key Responsibilities Be both a product, industry, as well as a technical expert in software for the sales team and clients. Provide clarity and leadership in prospect and client engagements of direct revenue-generating solutions and associated value propositions. Deep Dive Consultation: Conduct sophisticated discovery sessions to uncover critical business and technical requirements, translating them into robust, multi-product solution blueprints, which may also involve partner solutions as well. Deliver high quality demos with clear objectives, success criteria and scope control (where required) to successfully position the value of Revinate solutions. Talk confidently about the CDP landscape, and how technology continues to evolve across the software industry. Respond to RFIs, RFPs, Infosec Questionnaires and assist in building a repository of the latest product knowledge.  Draft and present business case data for client requested product enhancements, including identification of business impact to product management.  Own technical sales FAQs and make sure that answers to technology questions (e.g. availability, disaster recovery, PCI) are consistent and derived from current and accurate data. Executive Presentation: Independently present and defend complex technical architectures and value propositions to C-level executives (e.g., CIO, CTO, CMO) at major hotel brands, ownership groups, and large-scale enterprises. Consult early in the sales process with Product Management on one-off opportunities to ensure customer expectations are well met.   Act as a key account strategist; using ability to reference past client solution approaches to enable successful orchestration of new partnerships. Assist with product training and onboarding of new sales reps and solution engineersTravel throughout sales territory, as needed.  Represent Revinate at business development events, as needed. What You'll Bring (Qualifications and Competencies)

Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base  

Comfortable seeking requirements from and presenting recommendations to executive audiences in hospitality (corporate, ownership, and property)

Embrace being part of a sales organization and competing for business

Contribute to the development of standardized processes and best practices 

Project specific responsibilities working within budget/timeline and scopes

Previous experience with hospitality platforms

At least three (3) years relevant experience in a client success or sales related role

Excellent technical presentation skills  

Ability to work across organization and promote cross functional collaboration  

Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches  

Leverage technology solutions for supporting business goals  

Self-motivated with a history of outstanding performance in your role

Ability to demonstrate, communicate and document the value proposition, appropriate solution and unique market positioning