Solution engineer

TLDR

This role provides the opportunity to become a key technical voice in the market within the IGA domain, working across multiple industries and customer environments.

Make an impact with us

This is a technical presales role with a strong commercial impact, contributing directly to building, progressing, and converting pipeline together with Enterprise Account Managers and other stakeholders. The role focuses on solution understanding, positioning, and demonstration.

You will be working with an IGA offering, available both as cloud and on-prem, with an established customer base, strong references, and a well-developed partner ecosystem. The product is established and actively used in customer environments.

About the role

In this role, you will work closely with sales to provide technical expertise across the full sales cycle, across the full sales cycle, from early-stage qualification through to supporting deal closuref, depending on where technical engagement is needed. The role contributes directly to building, qualifying, and converting pipeline together with Enterprise Account Managers and other stakeholders

You will:

  • Act as a technical expert to customers and support Enterprise Account Managers in building, qualifying, and converting pipeline
  • Engage directly with customers, leading technical discussions and solution presentations
  • Translate customer needs into clear, compelling, and relevant solution positioning within the customer’s existing or future IT infrastructure
  • Act as a technical expert and presenter at webinars, events, and seminars, in addition to customer meetings
  • Take a leading role in responding to tenders, including technical requirements and descriptions, with support from product specialists and product management where needed.
  • You will work closely with solution engineers, product management, and delivery functions, where structured support is available for technical validation and customer engagements

The role operates across borders, primarily supporting European activities. Most work can be performed in a hybrid setup, but travel is required for customer engagements and cybersecurity events across Europe. This role provides the opportunity to become a key technical voice in the market within the IGA domain, working across multiple industries and customer environments. Training in our specific IGA solution will be provided.

What you'll do

You enjoy working at the intersection of technology and business, supporting sales as a technical expert and driving meaningful customer conversations.

You are comfortable:

  • Supporting Enterprise Account Managers in complex sales processes
  • Leading technical demos of IGA solutions across both cloud and on-prem environments
  • Conducting discovery and qualification meetings
  • Positioning solutions in a way that clearly drives the sales process forward

What we're looking for

  • Experience in presales, solution engineering, or a similar technical customer-facing role
  • Strong understanding of IGA concepts such as joiner/mover/leaver, provisioning, governance, and compliance
  • Broad understanding of the IAM landscape and how IGA relates to Access Management
  • Ability to position solutions within the customer’s existing or future IT infrastructure
  • Experience working with both cloud and on-prem environments
  • Experience supporting enterprise sales processes is a strong advantage
  • Hands-on experience with IGA solutions is a plus
  • Language requirements are English plus native language
We are open to candidates with a strong technical and commercial foundation who are looking to further develop their expertise within IGA

Pointsharp develops innovative software solutions specifically for the IT sector, helping businesses secure their digital environments and enhance productivity. Our offerings are tailored to meet the evolving needs of organizations looking to streamline operations and bolster security.

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