Position: Solution Business Analyst

Location: Poland (Remote)

Duration: Long Term B2B Contract

Job Description:

Responsibility

• Apply business acumen, technical, and declarative skills to quickly assess, diagnose, and design digital monetization solutions that solve our customer’s toughest business challenges.

• Lead customer through the discovery process to understand their pain points and define business configuration to deliver client requirements.

• Document user-centered requirements relevant to achieving the customer’s goals and objectives.

• Provide sound consulting guidance related to best practices, adoption, platform development, and leveraging 3rd parties to streamline current and future business processes.

• Effectively communicate insights and plans to cross-functional teams.

• Construct workflow diagrams and charts.

• Guides the customer thorough delineation of personal preferences or other non-essential modifications and core business needs.

• Translates business requirements to technical requirements while balancing them between what’s technically feasible and financially and functionally reasonable.

• Identify customer requests or questions that are not addressed by the SaaS solution and provide appropriate responses; guiding b ack to OOTB capabilities.

• Facilitate and guide customer workshops while managing to the contracted service definition. Present and propose business solutions that match out current product/solution capabilities.

• Lead the customer through the enhancement intake and deliver process.

• Collaborates with the project solution architect to create the Blueprint Document as part of the customer’s initial onboarding process.

• Manage any changes through the Service or Change request process.

• May coordinate and facilitate UAT and end-to-end testing.

• Assist in the definition of user stories and acceptance criteria for each functional business requirement.

• Provide system validation procedures, maintenance reports, deactivation plans, and other documents, plans and reports.

• Is knowledgeable on use cases and continually verify the requirements and reject implementations that do not advance the business goals and objectives.

Thanks & Regards

Dawood Khan – Sr Technical Recruiter

Axiom Software Solutions Limited

Direct: +44 (0) 2039501405

Email: [email protected]

Website :www.axiomsoftwaresolutions.com

Head Office :18th And 19th Floors 100 Bishopsgate, London, England, EC2N 4AG

Requirements