MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.

SolarWinds Monitoring Engineer

Salary: $85,000 - $95,000 annually w/ Full Benefits

Implement best-in-class engineering strategies to support a large, distributed SolarWinds environment. Maintain responsibility for supporting the Application Performance Monitoring solution via SolarWinds. Execute the daily activities of ServiceNow SolarWinds tickets, e.g., add/remove, maintenance mode, discovery, custom properties, etc., for Application/Hardware Performance Monitoring efforts. Create documentation of all steps and training for application customers and enable integration of SolarWinds process SolarWinds tickets, development of single pane of glass dashboards, including integration with ServiceNow ITSM. This position is open to remote delivery anywhere within the U.S., including the District of Columbia.

You Have:

1 to 2+ years of experience with SolarWinds, processing SolarWinds Tickets, installing agents, SNMP/WMI polling, APIs, performance monitoring tool alerts, dashboards, and data trend analysis in a monitoring tool
Experience with maintaining SolarWinds processes
Experience in data engineering with SolarWinds for both ingestion and extraction for custom properties
Experience with ServiceNow (SNOW) ITSM. Execute data calls for reporting.
Experience with Windows and Linux Operating systems, services, daemons, containers, and VMs
Experience with troubleshooting and identifying SNMP/WMI polling issues
Ability to obtain a security clearance
HS diploma or GED and 13+ years of relevant professional experience, or a BA or BS degree in computer science, electronics engineering, or other engineering or technical discipline with 5+ years of relevant professional experience

Nice If You Have:

Experience with Agile frameworks
Experience with the VA
Experience with ServiceNow Visual Task Boards and service ticket management
Possession of excellent verbal and written communication skills
Public Trust clearance

Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

SolarWinds Monitoring Engineer

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