Software Quality Engineer

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a quality-focused Software Quality Engineer, you'll be part of a small FINTECH squad and responsible for owning and driving the squad’s testing strategy and quality practises. You'll work across manual and automated testing, contribute to Agile delivery, and help evolve our standards, tooling, and methods. This role is ideal for someone that thrives on continuous improvement, and is eager to become a. This is an opportunity to apply your skills in a domain that you are passionate about: finance, billing and subscription services.

What You'll Do:

Embedded in a Software team

• Be a domain expert in a business-critical billing and subscription product area
• Understand and be a part of the lifecycle of the features that are delivered
• Work with stakeholders, alongside engineers to understand the business need and solution
• Shared ownership of getting the solution over the line

Define and Drive Test Strategy

• Own and evolve the quality strategy for your squad 
• Plan, define, and document test strategies and plans
• Script and sign off manual test cases
• Analyse requirements and provide early feedback
• Continuously improve test methods, scope, and coverage
• Drive innovation in QA practices, tools, and frameworks

Build and Maintain Automation Testing

• Maintain and extend an existing Playwright-based automation suite
• Run, debug, and report on regression and functional tests
• Integrate automated tests into CI/CD pipelines (GitHub Actions / Jenkins)
• Create supporting tools or scripts for test data and validation
• Ensure coverage across functional, non-functional, regression, and accessibility testing

Manage Risk and Defects

• Track and manage defects throughout the SDLC
• Participate in risk management activities
• Recommend design improvements or corrections
• Contribute to usability and accessibility testing to ensure user experience quality
• Actively prevent defect recurrence through root cause analysis

Collaborate Across Teams

• Collaborate closely with developers, product managers, and designers
• Review designs and specifications for clarity and testability
• Support software validation efforts in collaboration with internal stakeholders and external stakeholders
• Participate in Agile ceremonies and contribute to sprint deliverables

Report and Maintain Testing

• Track and communicate key test metrics (coverage, pass rate, flakiness, etc.)
• Maintain and document test frameworks for long-term sustainability
• Proactively monitor production performance and prevent issue recurrence
• Report on automation progress and test runs

What You Bring:

• Proven experience in both manual and automated software testing
• Hands-on experience with modern test frameworks - Playwright preferred
• Familiarity with version control systems (e.g., Git)
• Strong knowledge of the ISTQB framework
• Understanding of the software development lifecycle, and development best practices
• Familiarity with CI/CD pipelines and DevOps workflows
• Experience working in or alongside Agile teams
• A strong sense of ownership, collaboration, and a growth mindset
• Excellent communication skills and attention to detail
• Bonus: experience with subscription billing or financial products

Benefits:

• Hybrid, Casual work environment
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend
• Primary Caregiver Leave
• Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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