We are looking for a Software Quality Assurance Engineer who is capable of engaging with developers throughout the SDLC and being an advocate for quality in all aspects of their role. A strong understanding of quality assurance best practices as well as excellence in the application of various test strategies.

Responsibilities include, but are not limited to:

• Creating comprehensive test plans to guide the testing process and ensure thorough coverage.
• Regular travel to customer site to support customer quality initiatives and development personnel
• Frequent end user interaction and interconnection that supports software releases.
• Report detailed and concrete reproduction steps of end user issues to developers.
• Documenting detailed test cases to provide clarity and guidance for testing activities.
• Developing testing routines or procedures to streamline the testing process.
• Prioritizing and planning testing activities to optimize efficiency.
• Conducting manual testing to cover a wide range of scenarios.
• Testing software performance to guarantee optimal functionality.
• Identifying software bugs through meticulous testing and reporting.
• Collecting and analyzing testing data to drive continuous improvement.
• Compiling technical information or documentation related to quality assurance.
• Coordinating user or third-party testing efforts to enhance overall test coverage.
• Identifying flaws in software design or functionality.
  

Requirements

Necessary Skills and Experience

• Bachelor’s degree in computer science or 3-5 years of hands-on experience in manual software testing.
• Strong root cause analysis capability across multiple technology stacks and domain spaces.
• Proficiency in testing web-based tools built using modern development practices and technology.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Must have an active U.S. government Secret security clearance and be SCI eligible. U.S. citizenship is required to obtain a security clearance.

Beneficial Skills and Experience

• Experience with automated testing is a plus, specifically in one or more of the following areas: Playwright or similar.
• Familiarity with testing tools and frameworks like Jira.
• Knowledge of software development life cycle (SDLC) and agile methodologies.
• Certification in software testing (e.g., ISTQB) is also very favorable.