Who we are:
Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals that depend on us.
Why is this role important to Field Nation?
The Manager, Product Engineering - Integrations & API is a critical hybrid leader who sits at the intersection of technology, strategy, and partnership. In the modern ecosystem, our platform cannot exist in a silo; our value is multiplied by how well we connect with the tools our customers use every day (FSMs, ITSMs, CRMs).You will not only lead and develop a high-performing engineering team to build our next generation Public APIs and connectors, but you will also own the product vision for our ecosystem. You will decide which integrations we build, how our Public API evolves, and why these connections matter to the market.
What you'll get to do:
Own the Integration Strategy: Act as the Product Owner for the Integrations domain. You will define the roadmap, conduct market research, and prioritize features based on business value and customer adoption.
Lead & Mentor: Manage a team of talented software engineers. You will foster a culture of technical excellence, provide career coaching, and ensure the team has the context they need to succeed.
Treat the API as a Product: champion the "API-First" mindset. You will ensure our Public API is not just a technical utility, but a polished product with a world-class Developer Experience (DX), documentation, and stability.
Drive Technical Execution: Oversee the architecture and delivery of scalable 3rd-party integrations and API enhancements. You will ensure we are building for maintainability and performance.
Collaborate Cross-Functionally: Partner with Sales, Marketing, and Customer Success to understand client needs and enable them to sell the value of our connected ecosystem.
Standardize Connectivity: Define the patterns and frameworks that allow us to build integrations faster. You will move us from building "one-off" connections to a scalable integration platform.
You might be a good fit if you have:
Hybrid Leadership Experience: 3+ years of engineering management experience, with a demonstrated track record of owning product decisions or roadmaps.
Deep API Knowledge: Extensive experience with RESTful APIs, webhooks, authentication standards (OAuth), and integration patterns. You understand the difference between a working API and a great API.
Strategic Mindset: You can look at a list of 20 potential integrations and use data and strategy to determine the 3 that will drive the most revenue and retention.
Customer Empathy: You understand that integrations are about solving workflow problems, not just moving data. You can speak to customers to uncover their true needs.
Technical Background: Previous hands-on experience as a software engineer (Java, PHP, Node, or similar) to gain the respect of your team and help guide architectural decisions.
Come as you are:
At Field Nation, we believe work is about more than checking the right boxes. If you don’t meet 100% of the requirements for this role, but still feel you’d be a good fit, we want to hear from you! We review all applications and may even have another open position where you are the perfect fit.
Field Nation offers a flexible, highly collaborative, hybrid work environment. We are looking for people to join our high performance culture in the states of WA, OR, AZ, UT, CO, TX, NE, KS, MN, WI, IL, IN, MI, OH, KY, VA, NC, SC, GA, FL .
Employment is contingent on passing a pre-employment background check. Your written consent will be obtained prior to a background check being performed.
