Software Engineer

Why Zazzle: Zazzle gives anyone, anywhere, the power to create anything. We’re a people-powered design platform and marketplace where Creators design, Makers produce, and Customers bring custom ideas to life across millions of made-to-order products. It’s creativity at a global scale.  Now, for a bit more about us. You might have heard of Zazzle, and we bet someone you know has used Zazzle. But for the uninitiated, Zazzle is a destination where you can design, sell, and customize thousands of products and designs. Our mission is to give anyone, anywhere, the power to create almost anything. We have millions of customers and over 900,000 independent creators on our platform, we’re profitable, and we’re (secretly) a global juggernaut that’s growing like crazy. We have fun, and we lead with empathy. In fact, leading with heart is one of our values. What You'll Do:

Craft and refine a framework for creating and modifying transactional and promotional email templates using the Liquid templating language, closely aligning with the marketing team's objectives to optimize user retention and enable Zazzle to establish a strong international presence.

Apply Python scripting expertise and AI tools to streamline processes and automate routine tasks, significantly improving efficiency.

Conduct cost analysis of various Growth projects and proposals by evaluating the technical needs and resources; weighing different vendor integrations versus homegrown solutions.

Design and automate a data generation framework to aid with Zazzle’s Search Engine Optimization (SEO) efforts by leveraging advanced Natural Language Processing techniques, Artificial Intelligence, and automation tools such as Airflow.

Research, design, and implement cutting-edge authentication methods, including email- and SMS-based One-Time Passwords (OTPs) and social logins, in C# by collaborating with the security team to enhance Zazzle's security infrastructure and deliver low-friction authentication experiences.

Combine state-of-the-art large language models from providers like OpenAI and Cohere with Zazzle's proprietary historical data to develop enhanced tooling (like chatbots) for the Zazzle technology stack.

Play a key role in Zazzle’s performance and stability efforts by setting up dashboards and alerts on Splunk and Metabase to monitor and maintain the health of Zazzle's systems, identifying areas for improvement, and implementing said improvements.

Ensure the smooth operation of the language detection and translation system. Developing and maintaining software across various environments, including both cloud and on-premises deployments.

Proactively scaling server clusters to accommodate the ever-increasing, seasonally fluctuating traffic to Zazzle, ensuring optimal performance and user experience.

Present technical projects and share-outs to a wide range of stakeholders of varying competencies.