Pylon
Pylon

Software Engineer, Security

$180,000 – $300,000 per year

TLDR

Contribute to building a real-time B2B post-sales support platform by developing critical security features and leading compliance review processes.

At Pylon, we're building the future of B2B Post Sales.

We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time.

We’re backed by a16z, BCV, General Catalyst, Y Combinator.

Currently more than 1300 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows with Pylon. You'll also find us on the Enterprise Tech 30 List.

What you'll work on

  • Build security features into the product: audit logging, RBAC, SCIM, SAML, and more

  • Lead security review processes: SOC 2, ISO 27001, HIPAA, bug bounty programs

  • Jump into pre- and post-sales conversations as the security stakeholder

  • Help us move fast while keeping the right guardrails in place

  • Take projects from customer request → design → ship

You might be a fit if the below describes you...

  • You’ve built or shipped security features before

  • You’ve helped run security/compliance programs at a startup or fast-moving company

  • You’re comfortable talking to customers and explaining technical decisions

  • You thrive when you have autonomy, own as many of the details as possible, and project manage your own work

  • You're in SF or you're willing to relocate, you love working in-person, and you're serious about joining us to build a culture we'll all love

  • We work with React, Golang, GraphQL, and AWS

  • You'll join a strong technical team of senior engineers from places like Samsara, Affinity, and Airbnb.

Our perks

🏥 Fully covered medical, dental, and vision insurance for employees

🏦 401(k) retirement plan

🚆 Commuter benefits

🌱 Parental leave

🏝️ 14 company holidays + unlimited PTO

🗺️ Annual offsite

🍽 Lunch, dinner, and snacks at the office

🏋️ Fitness stipend

More about Pylon

Funding: Series B led by a16z and BCV ($51M total raised)

Founders: Advith Chelikani, Robert Eng, and Marty Kausas

Team: Currently 90 and growing!

Benefits

Free Meals & Snacks

Lunch, dinner, and snacks at the office

Health Insurance

Fully covered medical, dental, and vision insurance for employees

Learning Budget

Fitness stipend

Annual offsite

Paid Parental Leave

Parental leave

Paid Time Off

14 company holidays + unlimited PTO

Pylon is a B2B customer operations platform that transforms customer support by seamlessly integrating communication across channels like Slack, Email, and Microsoft Teams. Designed for companies seeking innovative post-sales solutions, Pylon leverages AI-driven customer intelligence to enhance issue management and drive better outcomes.

Employees
1-10 employees
Industry
Internet Software & Services
Total raised
$3.3M raised
View company profile
Report this job
Apply for this job