Smarsh
Software Engineer - Ingestion
TLDR
Design, build, and operate high-throughput backend services for secure compliance data handling while collaborating with cross-functional teams to enhance system resilience.
At Smarsh, we build secure, scalable, and high-volume systems that help our clients meet complex compliance requirements. As a Software Engineer on the Ingestion Team, you’ll design, build, and operate systems that ensure client data is reliably captured, processed, and archived.
Your work will focus on high-throughput backend services and always-on systems that prioritize reliability, security, and performance. You’ll play an important role in ensuring data is handled accurately and efficiently at scale.
You’ll collaborate with cross-functional partners across Product Management, Engineering, and Site Reliability to deliver resilient systems and continuously improve how we operate. We’re looking for someone who is thoughtful, collaborative, and motivated to make an impact on critical infrastructure.
How will you contribute?
Support and empower your team by contributing to a collaborative, inclusive, and respectful work environment
Design, build, and maintain high-availability backend services that meet reliability and performance goals
Participate in a shared on-call rotation and contribute to incident response, with a focus on learning and prevention
Build and improve observability through metrics, logs, traces, dashboards, and alerts (e.g., Splunk, Datadog, Grafana)
Deploy and manage services in Kubernetes environments
Troubleshoot and resolve production issues to improve system resilience and reliability
Review code, identify areas for improvement, and help reduce technical debt
Collaborate across teams to design scalable architectures and efficient data processing solutions
Contribute to a culture of knowledge sharing by supporting and learning from teammates
Stay current with emerging technologies and evaluate how they can strengthen our systems
Apply modern engineering practices, including Agile methodologies, CI/CD pipelines, and DevOps principles
You’ll collaborate with cross-functional partners across Product Management, Engineering, and Site Reliability to deliver resilient systems and continuously improve how we operate. We’re looking for someone who is thoughtful, collaborative, and motivated to make an impact on critical infrastructure.
What will you bring?
Experience working in a modern private cloud-based environment and familiarity with distributed systems
Experience building or supporting high-throughput, reliable backend services
Exposure to some of our technology stack, along with a willingness to learn new tools and technologies
A collaborative mindset, with openness to feedback and different perspectives
Understanding of modern software development practices and Agile methodologies
Ability to communicate technical concepts, progress, and challenges clearly
Comfort working in evolving environments where requirements may change over time
A proactive approach to problem-solving and improving system reliability
Preferred Qualifications
Around 4+ years of experience in software engineering or a related field
Experience working with messaging and queuing systems for high-volume processing (e.g., Kafka, AMQ, or similar)
Proficiency in C#, Java, .NET Core, or similar backend technologies
Familiarity with observability practices, including metrics, logging, tracing, and alerting
Experience working with relational databases (e.g., MS SQL) and optimizing queries and indexes at scale
Experience deploying and managing applications in Kubernetes
Familiarity with Linux-based systems
Ability to read, understand, and review code effectively
Contributions to open-source projects or participation in technical communities
Experience working in compliance, data governance, or other regulated environments
The ProArchive Application Development team embraces an AI-first mindset, continuously elevating developer productivity through tools like GitHub Copilot, Windsurf, and Claude Code. We’re seeking developers who are passionate about advancing their AI-assisted development skills and leveraging them to deliver innovative, high-impact solutions for Smarsh customers.
What do we offer?
Healthcare insurance: We provide medical, dental, and vision insurance, and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses.
Stock options.
Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a “take-what-you-need” time off policy as well as flexible work arrangements.
401K Match: Smarsh provides a 4% 401K match for which employees are fully vested on day one.
Sabbatical: The Smarsh sabbatical programme provides a time to recharge, study or simply do something you are passionate about away from the workplace. Employees are eligible after six years of service.
Recognition: We’re big on kudos for a job well done. Our employee-recognition programme enables co-workers to nominate their peers who best embody our core values for recognition.
We’re looking for someone who enjoys working collaboratively, values continuous learning, and communicates openly and respectfully. You support your teammates, share knowledge, and contribute to a positive and inclusive team culture.
Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.
Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions
Benefits
Health Insurance
We provide medical, dental, and vision insurance, and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses.
Employee recognition program
We’re big on kudos for a job well done. Our employee-recognition programme enables co-workers to nominate their peers who best embody our core values for recognition.
Paid Time Off
Smash offers a “take-what-you-need” time off policy as well as flexible work arrangements.
Smarsh provides solutions that enable businesses to manage risk and harness insights from their digital communications. With a focus on regulated industries, we support over 6,500 organizations in monitoring compliance and identifying potential legal risks across more than 80 channels.
Software Engineer