Software Engineer, Customer Platform/Runtimes

About Pantheon

Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT, and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud-native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.

Pantheon’s core company values are Trust, Teamwork, Passion, and Customers First. Additionally, the Pantheon engineering teams are built around a focus on collaboration, character, autonomy, and a no-blame culture. We're enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on!

The Role

Pantheon is looking for a Software Engineer to join our Customer Platform & Runtimes team. We’re expanding an impressive and growing platform that powers hundreds of thousands of websites, millions of containerized resources, billions of monthly page views, and development tools that professional website developers use.

Along the way, we’ve built tools to manage containers at scale and a massive multi-tenant distributed file system, contributed to open source communities (WordPress, Drupal, Fedora, Chef, systemd, cURL, Kubernetes, Terraform, to name a few), a CI/CD pipeline, and a cloud-native container-based infrastructure orchestrated with Kubernetes.  If you have experience with any of these technologies, that's great and if not, that's okay too. Our engineering team is filled with experienced engineers who are happy to help open-minded candidates learn on the job, regardless of their background.

📍 Remote – Canada-based

We are only considering candidates based in Canada for this position, with a preference for those located in Vancouver, BC, or Toronto, ON

What You Would Be Involved In

• Delivering a cutting-edge web platform for some of the world’s top enterprise and educational customers.
• Working on advanced globally scaled implementations of WordPress and Drupal CMS systems using the latest in Google Cloud platform offerings.
• Working on a large scale orchestration platform serving millions of containers, using lower level Linux systems like systemd/cgroups directly.
• Administering and maintaining standardization and configuration state management with Docker/Kubernetes, Chef, Terraform, and Vault.
• Close collaboration with the wider engineering team to both deliver platform improvements and provide subject-matter-expertise for other technical initiatives.
• Owning your team’s production systems, measure and track their health with SLO’s, and assist our dedicated support team to resolve production issues.
• Continuous improvements to our standard of engineering excellence by implementing best practices for coding, testing, deploying and communication.
• Supporting Pantheon as a member of the on-call engineer rotation, contributing to the infrastructure’s stability, reliability, and performance that drives Pantheon's success.
• Supporting and meeting with Pantheon customers, as needed, to ensure their success as well as ours.

What You Need to Succeed

• 2+ years working on high-traffic or complex distributed systems.
• Work experience developing with either Golang (preferred) or Python.
• Working knowledge of Docker, Kubernetes, and Terraform.
• Work experience building and maintaining CI/CD pipelines.
• Strong understanding of LEMP stack administration (Linux, Nginx, MySQL, PHP).
• Clear communication skills and the ability to represent your contributions and ideas with clarity while remaining open and giving space to the contributions and ideas of others.

Bonus Points

• Working knowledge of Cassandra, Redis, Solr, or ElasticSearch
• Working knowledge of Chef, CircleCI, or Vault.
• Working knowledge of Wordpress or Drupal.
• On-Call Experience supporting customer-facing services in Production.
• Coding experience as part of a large team or large product (beyond simple scripts).
• Work-related experience with large-scale, high-traffic platforms.
• Work-related experience with designing scalable and robust services in the real world.
• Experience participating in system design, platform management, and capacity planning.
• Experience creating sustainable systems and services through automation and uplifts.

Pantheon is an equal opportunity/affirmative action employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.  Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If you need a reasonable accommodation due to a disability for any part of the interview process, please contact [email protected].  Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.

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Visa Sponsorship is not available at this time.

The Canadian base salary range for this position is between 103,000 - 129,000 CAD per year. Our salary ranges are determined by role, level, and location. At Pantheon, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.