Software Engineer II - Customer Platform / Runtimes

About the Company

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows.

About the Role

Pantheon is looking for a Software Engineer to join our Customer Platform & Runtimes team. We’re expanding an impressive and growing platform that powers hundreds of thousands of websites, millions of containerized resources, billions of monthly page views, and development tools that professional website developers use. Along the way, we’ve built tools to manage containers at scale and a massive multi-tenant distributed file system, contributed to open source communities (WordPress, Drupal, Fedora, Chef, systemd, cURL, Kubernetes, Terraform, to name a few), a CI/CD pipeline, and a cloud-native container-based infrastructure orchestrated with Kubernetes. If you have experience with any of these technologies, that’s great and if not, that’s okay too. Our engineering team is filled with experienced engineers who are happy to help open-minded candidates learn on the job, regardless of their background.

Responsibilities

• Delivering a cutting-edge web platform for some of the world’s top enterprise and educational customers.
• Working on advanced globally scaled implementations of WordPress and Drupal CMS systems using the latest in Google Cloud platform offerings.
• Working on a large scale orchestration platform serving millions of containers, using lower level Linux systems like systemd/cgroups directly.
• Administering and maintaining standardization and configuration state management with Docker/Kubernetes, Chef, Terraform, and Vault.
• Close collaboration with the wider engineering team to both deliver platform improvements and provide subject-matter-expertise for other technical initiatives.
• Owning your team’s production systems, measure and track their health with SLO’s, and assist our dedicated support team to resolve production issues.
• Continuous improvements to our standard of engineering excellence by implementing best practices for coding, testing, deploying and communication.
• Supporting Pantheon as a member of the on-call engineer rotation, contributing to the infrastructure’s stability, reliability, and performance that drives Pantheon’s success.
• Supporting and meeting with Pantheon customers, as needed, to ensure their success as well as ours.

Qualifications

• 2+ years working on high-traffic or complex distributed systems.
• Work experience developing with either Golang (preferred) or Python.
• Working knowledge of Docker, Kubernetes, and Terraform.
• Work experience building and maintaining CI/CD pipelines.
• Strong understanding of LEMP stack administration (Linux, Nginx, MySQL, PHP).
• Clear communication skills and the ability to represent your contributions and ideas with clarity while remaining open and giving space to the contributions and ideas of others.

Preferred Skills

• Working knowledge of Cassandra, Redis, Solr, or ElasticSearch.
• Working knowledge of Chef, CircleCI, or Vault.
• Working knowledge of WordPress or Drupal.
• On-Call Experience supporting customer-facing services in Production.
• Coding experience as part of a large team or large product (beyond simple scripts).
• Work-related experience with large-scale, high-traffic platforms.
• Work-related experience with designing scalable and robust services in the real world.
• Experience participating in system design, platform management, and capacity planning.
• Experience creating sustainable systems and services through automation and uplifts.

What we offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

• Industry competitive compensation and performance bonus plan
• Paid time off, sick leave, and 10 paid holidays
• Comprehensive medical health insurance & personal accident coverage
• Monthly allowance for fitness, internet, reading and access to LinkedIn Learning for continued development
• Events and activities both team-based and company wide that inspire, educate and cultivate

Pantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact [email protected].

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