Attentive

Software Engineer II, Customer Lifecycle Engineering

U.S.

$130,000 – $170,000 per year

TLDR

Build and enhance systems that optimize customer journeys and drive data-informed decisions, collaborating across teams to deliver actionable insights.

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role
As a Software Engineer on the Customer Lifecycle team, you’ll build and evolve the systems that power how we measure, monetize, and optimize the customer journey end-to-end. You’ll partner closely with Finance Systems, RecTech, Analysts, Data & ML Engineers, Product, and Platform teams to turn lifecycle data into reliable, actionable insights and scalable billing capabilities. Your work will enable accurate usage capture, transparent reporting, and self-service analytics, helping drive a more data-informed organization and directly supporting the growth and effectiveness of our AI and Core product experiences.

What You’ll Accomplish

Partner with cross functional teams to define requirements
Develop data models to support data integration pipelines with external systems, such as ERPs and CRMS
Design dimensional data models and build scalable data pipelines
Ingest data from third party applications & in-house data stores
Support internal and external reporting metrics creation
Improve code quality through code reviews, testing, and advocating for best practices

Your Expertise

You have 2+ years of data engineering experience
You are proficient with SQL and Python
You have experience with ETL/ELT development
You are a team player with strong collaboration and communication skills
You are excited by new technologies, but are conscious of choosing them for the right reasons
Self Starter with a high desire to learn

Nice to Haves

You have experience with Airflow
You have experience with AWS
You have experience with DBT
You have experience with Snowflake
Java/Spring Boot experience

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

The US base salary range for this full-time position is $130,000 - $170,000 annually + equity + benefits
Our salary ranges are determined by role, level and location

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

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Attentive

Attentive is an AI marketing platform that enables brands to establish 1:1 personalized communication with their customers through text messaging. Serving over 8,000 clients across various industries, it combines advanced technology with human insights, fostering genuine consumer relationships and driving significant e-commerce growth.

Employees: 500+ employees
Industry: Internet Software & Services
Total raised: $860M raised

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Software Engineer II

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