Software Engineer I, AI Product

TLDR

Join a high-impact engineering team to develop AI-driven systems that power personalized marketing at massive scale, processing billions of messages and events annually.

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
 
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
 
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top StartupsForbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role

Our Engineering team creates innovative product experiences that power personalized marketing at massive scale. We develop cutting-edge applications and systems that process 100s of billions of messages and events per year, enabling marketers to connect effectively with hundreds of millions of consumers. Joining our team offers a high-growth career opportunity to work with some of the world’s most talented engineers in a high-performance and high-impact culture.

We’re looking for a Software Engineer I to join our AI Products team. As an early-career engineer, you’ll partner with senior engineers to design, build, and scale systems that power personalized messaging for millions of consumers. You’ll get hands-on experience working with AI-driven workflows, high-scale distributed systems, and real-world data—all while learning best practices in software development and contributing to products that directly impact Attentive’s success.

The AI Products team is responsible for building intelligent, automated customer experiences that deliver the right message, at the right time, through the right channel. We design and scale AI-powered systems that understand customer behavior, personalize interactions, and enable brands to create seamless journeys that drive growth.

What You’ll Accomplish

  • Collaborate with senior engineers to design, build, and maintain features for Attentive’s AI-powered messaging journeys.

  • Write clean, efficient, and testable code, participating in code reviews and team discussions.

  • Help improve system reliability, scalability, and performance as our products grow.

  • Debug and troubleshoot issues in production, learning how to build resilient distributed systems.

  • Contribute to technical documentation and knowledge sharing across the team.

  • Learn and apply best practices in software engineering, AI integration, and agile development.

Your Expertise

  • 0–2 years of professional software engineering experience (internships or co-op experience welcome).

  • Strong foundation in at least one modern programming language (e.g., Java, Python, Go, or similar).

  • Understanding of computer science fundamentals (data structures, algorithms, object-oriented programming, web technologies).

  • Interest in AI/ML applications and excitement to learn how they drive customer engagement at scale.

  • Strong communication and collaboration skills; eager to learn from teammates and contribute to a high-performing team.

  • Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

  • The US base salary range for this full-time position is $140,000 - $170,000 annually + equity + benefits
  • Our salary ranges are determined by role, level and location

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Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
 
Learn more about AWAKE, Attentive’s collective of employee resource groups.
 
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
 
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

Attentive is an AI marketing platform that enables brands to establish 1:1 personalized communication with their customers through text messaging. Serving over 8,000 clients across various industries, it combines advanced technology with human insights, fostering genuine consumer relationships and driving significant e-commerce growth.

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Salary
$140,000 – $170,000 per year
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