Pallet is building AI Agents to transform the $12 trillion logistics industry, backed by $50M from investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. Our mission is to automate the physical economy by creating the most reliable intelligence infrastructure for logistics.
Our agents excel at handling complex logistics workflows—scheduling, data entry, and load management—for Fortune 500 companies. But this is only the beginning. Our vision is to be the go-to answer for AI in logistics: from proprietary models to a suite of tools that turn messy business rules into production-ready context for LLMs.
We're positioned to build the next $10B company in logistics. Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech.
We're hiring one of our first Agent Delivery Engineers—a hybrid technical and customer-facing role responsible for implementing Pallet's AI Agent platform inside the world's largest logistics companies.
You'll report directly to Michael, our Agent Delivery Lead, and work cross-functionally with Deployments (Jeff), Engineering (Nilkanth), and Sales (Andrew) leadership to bring AI Agents into production environments. You'll own deployment from post-sale technical validation through production rollout: mapping workflows, integrating systems, resolving edge cases, testing AI behaviors, and partnering closely with Engineering to ensure customers realize measurable ROI.
This is a foundational role. You'll shape how Pallet delivers value after the deal is signed—and this team is the engine that turns sales wins into production AI automation and live revenue.
You're a great fit if you thrive in ambiguity, care about code readability, drive projects independently, value in-person collaboration, and embrace intensity when it's what it takes to win.
You're likely not a fit if you prefer strict processes and a 9-to-5 mindset, want later-stage stability, or expect fully remote work.
San Francisco: Since we're a small team building 0→1 products, we prefer candidates comfortable working in an in-office environment in San Francisco. We typically come into the office 5 days a week. Relocation assistance can be provided for interested candidates.
New York: Satellite office with Pallet employees across engineering, operations, and success—we're seeking to hire and grow out the team here. The team typically comes into the office 5 days a week. Relocation assistance is not provided for our New York office.
The estimated salary range for this role is $175,000–$265,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and growth opportunities. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.
Our company Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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