Software Development Engineer – Integration (IT Systems & APIs)

About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability. Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home. Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that. Learn more about us on our YouTube Channel or Blog Posts   Responsibilities

Design, develop, and maintain API integrations between enterprise IT systems and financial/non-financial applications

Build and manage automation workflows for user lifecycle management including onboarding, offboarding, and access provisioning

Integrate and manage enterprise tools such as Google Workspace, Darwinbox HRMS, Slack, and other SaaS applications

Develop and maintain middleware solutions to support secure and scalable IT integrations

Translate IT and business requirements into technical solutions and automation workflows

Ensure secure integration practices, including authentication (OAuth, API keys, SAML) and data handling

Maintain documentation for IT processes, integration architecture, and automation logic

Collaborate with Security and Compliance teams to support ITGC, audit, and access governance requirements

Design and implement role-based access control (RBAC) and provisioning workflows across integrated systems

Build automation for access reviews, entitlement mapping, and deprovisioning controls

Develop integrations with ITSM tools (e.g., Atomicwork) for automated request, approval, and provisioning workflows

Implement event-driven integrations using webhooks and APIs to enable real-time updates across systems

Perform data validation and reconciliation between systems (e.g., HRMS vs identity platforms)

Requirement

4+ years of experience in software development, IT automation, or API integrations

Strong hands-on experience with Python or Java

Experience working with REST APIs, webhooks, and system integrations

Understanding of identity and access management (IAM) and user provisioning workflows

Experience with SaaS platforms such as Google Workspace, HRMS tools, and collaboration tools

Familiarity with authentication protocols (OAuth 2.0, SAML, API tokens)

Knowledge of IGA tools such as Okta and Tuebora

Experience with ITSM tools (e.g., Atomicwork, ServiceNow)

Exposure to integration platforms (Zapier, Workato, MuleSoft)

Knowledge of Google Admin APIs, Darwinbox APIs, Slack APIs

Understanding of ITGC, SOX controls, and access governance processes

Experience working in SaaS or enterprise environments

Familiarity with automation scripting and event-driven workflows