About HighLevel:
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
About the Role:
HighLevel is looking for passionate SDET3 for its Full-time remote engineering team in India. You will be responsible for ensuring that the new releases we make for features, enhancements, or new products meet the strict standards of quality & consistency. The buck stops at you and you will have the final say on the correctness, reliability & consistency of our builds.
Responsibilities:
Validate complex system workflows across UI, API, and backend layers, ensuring correctness, reliability, and consistency of every release
Enhance and maintain the existing Playwright automation framework, expanding UI/API coverage and improving reliability, flakiness detection, and execution efficiency
Build internal QA tools, improve test data workflows, and contribute to CI/CD quality gates and overall pipeline readiness
Develop and maintain test infrastructure for containerized and distributed environments (Docker, Kubernetes)
Conduct performance, load, and scalability testing for high-traffic services using k6 or similar tools
Collaborate closely with engineering, product, LeadGen, Payments, and design teams to embed quality early in the lifecycle
Analyze failures across distributed systems using observability platforms (logs, metrics, dashboards) to identify root causes quickly
Advocate for shift-left quality and influence system design and architecture for better testability
Maintain accurate documentation and onboarding materials for frameworks, tooling, and best practices
Requirements:
4+ years of experience in software testing or automation for SaaS, web applications, or distributed systems
Expertise in enhancing and maintaining automation frameworks (Playwright or equivalent)
Proficiency in TypeScript, JavaScript, or Python for scalable automation development
Hands-on experience with CI/CD pipelines and containerized infrastructure (Docker, Kubernetes)
Working knowledge of AWS or GCP environments
Deep understanding of RESTful API testing, backend validation, mocks/stubs, and integration testing
Experience with performance and load testing tools like k6, Locust, or JMeter
Familiarity with observability tools such as Grafana, Prometheus, ELK, or OpenTelemetry
Strong debugging skills, especially in distributed and microservices-based architectures
E-Commerce domain experience (preferred but optional)
Basic knowledge of AI-driven testing techniques or LLM-based test generation
Excellent communication, documentation, and problem-solving abilities
Nice to Have:
Experience validating E-Commerce flows such as checkout, order lifecycle, payments, taxes, pricing rules, and inventory synchronisation
Experience analysing and testing AI/LLM-powered features, including prompt validation, hallucination detection, model consistency checks, and AI-assisted testing workflows
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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