Social Media Manager

Role Overview

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now!

PeopleCert is looking for a Social Media Manager who will be responsible for defining and executing PeopleCert’s global social media strategy, ensuring strong brand presence, meaningful community engagement, and measurable business impact across all key social platforms. This role owns the planning, execution, and optimization of social media content and communities, translating complex and technical topics into compelling, customer-centric narratives that strengthen brand reputation, support commercial objectives, and foster long-term audience growth. The role requires deep expertise in social media ecosystems, content strategy, analytics, and community management, combined with strong storytelling, collaboration, and commercial awareness.

Key Responsibilities

• Manage and grow PeopleCert’s social media presence across multiple brands and portfolios on key platforms (Facebook, LinkedIn, YouTube, Instagram, forums, and blog).
• Plan, create, and publish engaging, on-brand content through an organized editorial calendar.
• Own and manage the social media editorial calendar and the end-to-end publishing process, ensuring content is scheduled, uploaded, quality-checked, and published accurately and within stipulated deadlines.
• Collaborate with marketing, creative, customer experience, and PR teams to deliver high-quality content.
• Monitor, moderate, and engage with online communities to foster positive conversations and protect brand reputation.
• Use social listening tools and analytics to track sentiment, trends, and performance, turning insights into action.
• Build relationships with influencers and manage external Social Media & PR agencies.
• Report on performance and recommend improvements to content and engagement strategies.
• Stay up to date with social media trends and support global operations with a flexible, customer-centric approach.
• Ensure their work and presence are aligned with company’s core values — quality, innovation, passion, integrity, clarity, and velocity.

What we look for:

• Bachelor’s Degree in Marketing, Communications or Arts. Master’s degree desirable.
• At least 5 years experience in Social Media management.
• Deep passion for and understanding of Social Media, their business models, monetisation strategies and the role they play in digital communities and society overall.
• Strong understanding of social media management platforms (e.g. Hootsuite) and ability to analyse data and draw insights.
• Excellent command of the English language (native-like or C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus).
• Advanced computer literacy is required. ECDL Advance level certification would be considered a plus.
• Excellent editing and proofreading skills.
• Ability to write in a variety of tones and styles, catering to different target audiences.
• Creative thinker with an ability to transform technical or complex topics into engaging and understandable content.
• Well organized, self-driven, flexible and able to work in a high-volume, fast-paced, and deadline-driven environment.

What we offer:

• Competitive remuneration package.
• Work in an international, dynamic and fun atmosphere.
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees.
• Huge learning experience in using best practices and global environment.
• Constant personal and professional development.

If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!

About PeopleCert

PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrity, Clarity, and Velocity are the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

•  If we work on the SELT service in the UK, background checks will include:
•  If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.

All applications will be treated with strict confidentiality.