Social Events Sales Manager, MICE, Costa Navarino

Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale branded hotels will be added to our portfolio, both in Messinia and Athens.

Navarino Dunes Costa Navarino facilities include 766 bedroom units award winning Anazoe Spa, a 4,000m2 spa & thalassotherapy center, four multi-awarded, signature golf courses, over 20 fine dining venues, 5,000 m2 House of Events and a wide range of sports, such as the “Mouratoglou Tennis Center”, Bayern Munich football academy, Navarino Outdoor and many more.

W Costa Navarino, exclusively for adults and young adults over 12 years old, offers 226 stylish rooms, 2 bedroom suites and 3 bedroom villas with infinity private pools, staged in the Bay of Navarino with stunning Ionian Sea views, The Watersports Center, The Away Spa and gym with a heated 25m-long lap pool, including the new Navarino Agora, an open marketplace with retail, street food, open-air cinema and exciting programming throughout the day and night.

Costa Navarino is look for a Social Events Sales Manager. The selected candidate will drive revenue and elevate the hotel's reputation in the social events segment by leading the sales, planning, and execution of weddings, private celebrations, and leisure group events. This role is responsible for achieving sales targets and strengthening the hotel’s position as a premium venue for memorable social occasions.

Responsibilities

• Develop the annual plan for the social events segment, including sales strategies, revenue targets, and detailed action plans.
• Monitor and analyze segment performance, adjusting strategies as needed to achieve budget goals and maximize profitability.
• Implementation of the action plan
• Organize and participate in sales initiatives such as entertainment of wedding planners, FAM trips, site inspections, bridal shows, and trade fairs.
• Act as the key point of contact on site for trade partners.
• In coordination with marketing team ensure that online wedding materials and platforms are updated. Maximize the return of investment in digital platforms.
• Stay informed on trends and market developments and accordingly adjust the action plan
• Respond to incoming social event inquiries by preparing tailored proposals, creating blocks in Opera, and following up on progress of the leads.
• Negotiate the pricing, venues and terms and conditions of the contract.
• Prepare the contracts and ensure accuracy of the blocks in the system.
• Handover confirmed events, including all relevant details, to the Groups and Client Experience Manager for the execution.

Requirements

• A minimum of two years in a hotel sales role within a luxury hotel brand. Experience in the predefined markets is necessary.
• Bachelor’s Degree (BA/BSc) / Graduate Degree (MA/MSc) Business, Psychology, Tourism / Other -Law, Communication
• Excellent verbal and written communication in English (Greek a plus)
• Experience in event execution and social event sales
• Excellent computer skills, Microsoft Office, Outlook and Opera PMS
• Strong multitasking, time-management skills and ability to handle multiple projects simultaneously
• Ability to handle difficult and stressful situations.
• Able to work under pressure and without supervision, from remote locations, in different time zones.
• Ability to travel.
• Strong relationship-building skills with clients, peer groups, internal employees, and other stakeholders.
• Ability to maintain/adhere to company Brand Standards, Policies & SOPs.

Benefits

• Competitive compensation package
• On going training opportunities
• Private Medical Plan