Social Account Manager

Social Account Manager
B2B Tech Client

Department: Social & Content / Advertising
Location: London
Contact type: 12-month fixed term contract 
Full Time/Part time: Full Time
Reporting into: Business Director 

About Ogilvy: 

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Molson Coors (owner of Madrí beer), Valeo Foods UK (owner of Kettle Chips and Rowse Honey), Argos, Mondelēz International, Unilever, TK Maxx and Pernod Ricard.  

In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year. 

The Role:

This role offers the exciting opportunity to work on a high-profile international B2B tech client, driving their marketing and advertising efforts across a global network. You will be responsible for managing campaigns throughout the year, collaborating with our strategy, creative, and production teams to deliver best-in-class advertising campaigns and content that resonates with a global audience.

This is a hybrid integrated + social Account Manager role working across a high-profile, international B2B tech client. You will manage year-round global advertising and content programmes, spanning strategy, messaging, creative development, social content, production, and performance optimisation.

You will work closely with teams across the UK, US, and Ogilvy’s global network, ensuring consistent brand storytelling and effective delivery across channels.

This role is ideal for someone with a strong understanding of B2B marketing and advertising, particularly within the technology sector. You should have experience managing organic content and paid campaigns that build brand advocacy. The ideal candidate will know how to effectively manage an account, following processes and ways of working internally, with agency partners, and with our clients.

You will be responsible for managing two small local teams, ensuring alignment with the global strategy and facilitating effective communication and collaboration. You will also work closely with our global network, coordinating efforts and ensuring consistent brand messaging across all regions.

The candidate will have the support of a Client Parter and Business Director to not only deliver content but ensure it is performing effectively on an on-going basis, leaning into our data teams for insights on reporting, and performance.

What you’ll be doing:

Client Relationship & Strategy

• Foster robust, long-term relationships with client contacts from Marketing Executive to C-Suite level to foster organic account growth.
• Act as the client’s trusted advisor, providing strategic guidance and insight into marketing best practices, particularly within the B2B tech sector.
• Proactively consider how actions will affect clients; respond quickly to meet client’s needs and resolve problems.
  
  

Project Execution & Management

• Supervise the seamless execution of integrated projects, ensuring impeccable completion.
• Exhibit proficiency in managing project setup, scoping, budgeting, and resource coordination.
• Lead the daily management of client projects, including collaborating with internal teams (strategy, creative, production, and data/PM/commercial teams) and external partners.
• Manage the curation and development of advertising campaigns, along with paid and organic social content.
• Actively recognise when escalation is necessary and resolve problems and make decisions on your own projects.
  
  

Risk & Quality Assurance

• Identify and mitigate potential project risks, ensuring smooth delivery by collaborating deftly with multi-agency teams.
• Focus on implementing and refining quality assurance methodologies within project delivery processes.
• Ensure content is performing and effective on an ongoing basis, leaning into our data teams for insights on reporting and performance.

Required Skills and Experience:

• 4+ years account management experience within an agency environment.
• Proven experience managing integrated campaigns from brief to delivery.
• Solid expertise in social media platforms
• Excellent communication, relationship-building, and stakeholder management skills.
• Confident project management abilities—organised, proactive, and detail-oriented.
• Ability to contribute strategically, offering informed opinions and insight-driven perspectives.
• Comfortable working across multiple markets and navigating global matrixed structures

How we help you Thrive:    

• 25 days annual leave + 1 Volunteer Day 
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• We have a Flexible Working Model with core working hours: 10am – 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year 
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance