SMB Account Manager - South Central Region

AI overview

Drive sales growth by leveraging a consultative approach to understand customer needs, create tailored solutions, and enhance account profitability for a designated region.

The Account Manager role reports directly to the Regional Sales Director. This position will be responsible for a geographical sales area where they will be accountable for prospecting new customers and maintaining and growing their existing customer business.

Key responsibilities:

  • Drives sales growth through Knowledge-based Selling Approach - Build deep understanding of customer needs through research, open-ended questioning, and analysis; Leverages deep product knowledge to design and deliver unique solutions to each customer; Holds regular discussions with customers and distributors to investigate new opportunities   
  • Leverages Consultative Approach – Develop deep understanding of customer needs; Can take customer quickly from prospect to problem-solving dialogue to solution offering; Drives to close sales; Delivers personalized insight and custom solution rooted in Sealed Air value proposition to customers; Can easily discuss value of product suite and cost of solutions with customers and complete appropriate sales 
  • Demonstrates Market and Solution Knowledge – Understand sector/industry needs, and economic drivers; Understand and clearly articulate full suite of Sealed Air Protective Solutions, products, and programs to end users and distributors 
  • Drives Sales Planning and Growth – Create a sales, profitability and growth plan for the assigned geography that identifies how to drive profitable growth with existing and potential customers 
  • Maintains Accounts - Provide support to maintain customer accounts by establishing relationships, effectively addressing problem/resolution situations, and following up on customer questions and new application inquiries quickly and efficiently; ensure customer satisfaction/retention with Sealed Air Product Care solutions 
  • Drives Profitability Improvement – Work closely with Marketing team to regularly review and improve account profitability by utilizing internal tools/support, delivering a market-priced selling strategy, and managing margins; Partners with Marketing team to launch new products and solutions to assigned accounts  
  • Manages Administrative Duties – Complete key administrative tasks such as pricing, CRM reporting, rebate and promotion coordination, customer relationship and activity reporting, budgeting, travel and expenses 

REQUIRED QUALIFICATIONS:  

  • BA/BS Degree; MBA or MS a plus 
  • 3+ years of experience in outside sales  
  • 3+ years of MS Office Suite 
  • Valid Driver’s License 
  • Ability to travel overnight
  • Proficient in Microsoft Word, Excel and Powerpoint, CRM knowledgeable

Additional Knowledge, Skills, and Abilities:

  • Strong listening, written, and verbal communication skills 
  • Strong critical thinking skills and ability to be creative 
  • Ability to present complex topics in easy-to-understand way 
  • Ability to influence decision-making and negotiate with customers 
  • Ability to work across teams and navigate complex environment 
  • Demonstrates learning agility  
  • Strong business acumen 
  • Goal-focused/deadline-driven/results-oriented 
  • Self-starter and coachable 
  • Strong time management, prioritization, and organization skills  

All your information will be kept confidential according to EEO guidelines.

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