Slovenian Speaking Customer Service in Greece for Online Streaming Service

Patrique Mercier Recruitment is a leading agency focused on connecting candidates with outstanding job opportunities in Greece. We are currently seeking a Slovenian Speaking Customer Service representative for an exciting Online Streaming Service. This role will be based in Greece and is ideal for individuals who are enthusiastic about entertainment and technology, and who thrive in customer-focused environments. As a customer service representative, you will assist Slovenian-speaking customers by addressing their inquiries, troubleshooting issues, and providing guidance on utilizing the streaming service effectively. Your fluency in Slovenian will be key to ensuring a positive customer experience. If you have a passion for streaming content and are ready to deliver top-notch service, we would love to see your application!

Responsibilities

• Deliver outstanding customer support through phone, email, and chat communications in Slovenian.
• Assist customers with inquiries related to streaming services, account management, and subscription questions.
• Efficiently resolve customer complaints and technical issues.
• Provide guidance on navigating and utilizing the online streaming platform.
• Document customer interactions accurately within the company’s CRM system.
• Work closely with team members to enhance service quality and customer satisfaction.
• Stay informed about the latest trends in streaming content and service offerings.

Requirements

• Fluency in Slovenian (both spoken and written) is essential.
• Strong communication skills and a focus on customer service.
• Prior experience in customer service or a related role is preferred.
• Excellent problem-solving skills and the ability to adapt in a fast-paced environment.
• Ability to work independently and collaboratively within a remote team.
• Familiarity with online streaming services and technology is an advantage.
• Proficient in using digital tools, customer support software, and CRM systems.

Benefits

• Private Health Insurance

• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )