Slovak-Speaking Customer Support for Subscription-Based Services Department

🌟 Exciting Opportunity Awaits! Patrique Mercier Recruitment ES is looking for a Slovak-Speaking Customer Support representative for our Subscription-Based Services Department! If you are fluent in Slovak and passionate about providing top-notch customer support in a dynamic environment, this role is perfect for you!

In this essential position, you will assist Slovak-speaking customers with their inquiries regarding our subscription services, guiding them through processes and ensuring a satisfying user experience. Join us in a friendly and fast-paced work environment where you can make a significant impact. If you're ready to take your career to the next level, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Slovak-speaking clients through various channels, including phone, email, and chat.
• Assist customers with inquiries, troubleshooting issues, and guiding them through subscription processes.
• Document customer interactions accurately and efficiently in our CRM system.
• Collaborate with team members to meet service goals and enhance overall customer satisfaction.
• Engage in ongoing training and development to stay up-to-date with service offerings.

Requirements

• Fluency in Slovak (written and spoken) is essential. You must ensure that your nationality and native language is clearly stated on your application.
• A strong commitment to providing excellent customer service.
• Previous experience in customer support, especially with subscription services, is a plus but not mandatory.
• Exceptional communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong problem-solving skills and attention to detail.
• Willingness to thrive in a fast-paced environment and adapt to changes.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...